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Open nowPosted 49 days ago

Assistant Account Representative- Commercial Insurance

allianthcm100 open roles

Where
Dallas, TX, USA
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Your applicationOpen nowAssistant Account Representative- Commercial Insuranceallianthcm · Dallas, TX, USA
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  4. 14.3%14 days
  5. 33.7%30 days
This job: posted 49 days ago

The posting

SUMMARY   Responsible for providing customer service and support to assist Producers and service team in supporting existing accounts. This position will be located in our PestSure office at 16000 Dallas Pkwy Suite 100, Dallas, TX 75248.   ESSENTIAL DUTIES AND RESPONSIBILITIES Answers incoming calls to PestSure 888 number and routes callers as needed. Assists service team with assembly of marketing materials, proposals, and presentations for prospects and clients. Prepares loss runs as directed. Assists with client insurance certificates, including State Structural Board certificates,  (print, envelope, stamp, mail) as needed.  Provides office support in the absence of office management staff, and provides additional support to executive leadership.  Assists in preparing slides for recurring internal team meetings. Assists with logistics of all meetings including providing support to host as needed, checking conference room lighting, confirming conference room equipment is functioning, welcoming guests, and offering beverages and seating. Acts as primary emergency Floor Warden by maintaining emergency contact information on AlliantNet, helping to identify and communicate to office emergency volunteers, and attending annual building management emergency training.  Actively participates and supports committees related to employee engagement, D&I, and philanthropy. Provides word processing assistance as required. Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information).  Includes invoicing and applications, as necessary. Updates Program Spreadsheets post renewal. Distributes monthly invoices. Prepares Renewal Questionnaires to be updated by clients 120 days in advance. Maintenance of PestSure inbox to file and distribute endorsements, policies and experience modifiers from fronting carrier. Responsible for tracking receipt of policies from carriers in policy tracking document. Send policies to RSP for review and final delivery to insureds. Send WC Posting Notices to applicable insureds annually, if required. Preparation of Auto Accident Packets and distribution to clients at renewal. Other duties as assigned. QUALIFICATIONS EDUCATION / EXPERIENCE High school diploma or equivalent combination of education and experience    1-2 years related work experience;    Valid insurance license a plus  Encouraged to complete Career Path requirements as communicated by supervisor   SKILLS Extremely efficient organization and prioritization skills  Ability to manage high levels of workload while adhering to company guidelines  Great problem solving and time management skills  Ability to multi-task and work in a fast paced environment  Excellent customer service skills, including telephone and listening skills  Ability to work within a team and to foster teamwork   Strong work ethic   Proficient in Microsoft Office Suite  Intermediate typing skills (30-35 wpm)#LI-RF1

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