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Open nowPosted 18 hours ago

Corporate Quality Assurance Analyst (Remote)

allianthcm101 open roles

Where
United States
Work mode
Remote
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Your applicationOpen nowCorporate Quality Assurance Analyst (Remote)allianthcm · United States

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The clock on this job

Early applications get read.

13.8% of postings close within 7 days. Measured by our own scanner across the market. allianthcm postings stay open a median of 20 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.8%7 days
  4. 22.3%14 days
  5. 37.8%30 days
  6. 59.0%60 days
This job: posted 18 hours ago

allianthcm median: 20 days open

The posting

SUMMARY

The Corporate Quality Assurance Analyst is responsible for evaluating the account service process for various lines of business to ensure adherence to established policies, regulatory requirements, and quality standards. This role supports risk mitigation by identifying process gaps, analyzing trends, and recommending solutions that create consistency and efficiency in the account servicing process.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Performs thorough file audits for various accounts and lines of business to ensure procedures are properly documented and compliance standards are met.

Reviews and validates peer audit forms to ensure accuracy and consistency.

Analyzes responses from auditees and provides clear, best-practice-based feedback.

Collaborates with team members and participates in the enhancement of QA processes, workflows, and reference guides.

Evaluates and recommends process improvements to the audit process and implements audit form changes.

Consolidates audit findings and prepares a summary of results.

QUALIFICATIONS EDUCATION / EXPERIENCE

Associate’s degree in Business, Risk Management, Insurance, or related field, or equivalent combination of education and experience

Two (2) or more years’ Commercial Property & Casualty account servicing experience (Asst. Account Manager, Account Manager, or Technical Assistant roles, preferred

Two (2) or more years of Quality Assurance or audit experience in the insurance industry (Commercial P&C and/or Employee Benefits), preferred Applied Epic experience, preferred

SKILLS

Strong written and verbal communication skills, including the ability to present findings clearly.

Excellent analytical skills with a keen eye for detail and accuracy.

Excellent organization, time management, and prioritization skills.

Proficiency in Microsoft Office Suite; experience with QA tools.

Ability to work independently while managing multiple priorities and deadlines.

Strong problem-solving skills and a process improvement mindset.

#LI-DR2 #LI-REMOTE

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