The posting
About the Role
Red Light Freedom is seeking a friendly, organized, and dependable Front Desk Associate to be the welcoming face of our wellness studio. This role is essential in creating a positive client experience while keeping daily front office operations running smoothly.
The ideal candidate enjoys working with people, thrives in a fast-paced environment, and is excited to be part of a growing wellness-focused business.
Key Responsibilities
- Greet clients and create a warm, welcoming atmosphere
- Check clients in and out for sessions
- Schedule, confirm, and reschedule appointments
- Answer phone calls, emails, and general client inquiries
- Provide information about services, pricing, memberships, and promotions
- Process payments and assist with basic billing and package tracking
- Conduct client consultations and help guide them to appropriate services
- Prepare rooms between sessions and maintain a clean, organized studio environment
- Support opening and closing procedures, including light cleaning
- Assist the team with general administrative and operational tasks
Qualifications
- Strong interpersonal and communication skills
- Friendly, professional, and customer-service oriented
- Ability to multitask and stay organized in a busy environment
- Comfortable using computers, scheduling software, and payment systems
- Detail-oriented and able to maintain confidentiality
- Eagerness to learn about wellness services and client care
- Previous experience in an office, wellness, medical, or customer service setting is helpful but not required
Work Environment
This position works in a wellness studio setting with frequent client interaction. The role involves standing, light cleaning, and preparing rooms between client sessions. Teamwork and a positive attitude are essential.
What We Offer
- Consistent Tuesday through Saturday schedule
- Supportive and positive work environment
- Opportunity to grow with an expanding wellness business
- Free Red Light Therapy
- Quarterly performance-based raises



