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Open nowPosted 32 hours agoWe saw it 18 min after it went up

Sales Support Specialist

Allredi13 open roles

Where
Pasadena, Texas, United States
Work mode
On site
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Your applicationOpen nowSales Support SpecialistAllredi · Pasadena, Texas, United States
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Allredi postings stay open a median of 22 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 32 hours ago

Allredi median: 22 days open

The posting

The Sales Support Specialist responds to customer inquiries and ensures customers’ needs are met regarding product selection, placement of orders, requests for prices & quotations, complaints, returns, shortages, adjustments, expediting, and requests for literature. This position also handles all walk-in customers and their needs.

RESPONSIBILITIES AND DUTIES

  • Services incoming calls by taking and processing local orders, responding to technical questions, entering sales notes, and tracking shipments.
  • Promotes and maintains good customer relationships by servicing phone calls, delivering on customer needs and assisting all walk-in customers at the branch.
  • Works the “open orders” report and “back order” report daily to make sure customers are getting their orders in a timely manner.
  • Responsible for the RMA processing at the branch.
  • Assist the warehouse as needed with pulling/receiving orders and/or unloading/loading trucks.
  • Conducts specialty projects and performs other related duties as assigned by management, or to fulfill the “Primary Function” of the job.
  • Completion of High School degree with 2-3 years of sales & customer service experience
  • Must have solid computer skills including strong MS Excel background
  • Must possess the ability to work independently but function as a strong member of a team
  • Knowledge of company products, the industry, competitors, and basic business concepts
  • Must have excellent problem-solving skills, be detail oriented and organized
  • Must be able to multi-task and work on many different projects at one time

WORK HOURS

Work hours are a typical first shift, 8 AM-5 PM schedule Monday-Friday, with occasional call-out weekend work when customer needs demand it.

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