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Open nowPosted 4 days ago

CEA - Academic Affairs Manager (w)

Alma Mater Society of Queen's University Inc.4 open roles

Where
Alma Mater Society, 87 Union Street, Kingston, Ontario, Canada
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Your applicationOpen nowCEA - Academic Affairs Manager (w)Alma Mater Society of Queen's University Inc. · Alma Mater Society, 87 Union Street, Kingston, Ontario, Canada

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Alma Mater Society of Queen's University Inc. postings stay open a median of 16 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 4 days ago

Alma Mater Society of Queen's University Inc. median: 16 days open

The posting

Job Summary The External Affairs Commission deals with student issues related to advocacy for students on a university, municipal, provincial, and federal level. In this pursuit, the Commission lobbies and advocates internally within the university administration while also lobbying externally to raise awareness about government policies regarding post-secondary education, as well as municipal issues pertaining to student life. The Academic Affairs Manager acts as a resource to the Academic Grievance Centre, AMS member societies, and students-at-large, and works on a variety of academic advocacy initiatives. Competencies

Cultural Sensitivity Accountability Attention to Detail Communication Problem Solving Conflict Management Time Management Public Relations

Job Duties

Develop a thorough understanding of academic appeals processes and academic regulations at Queen's to act as a resource to the Academic Grievance Centre, AMS member societies, and students-at-large as necessary Respond to student inquiries directed to the Academic Grievance Centre as required through the academic year Disseminate information to the student body regarding academic appeals, and other academic administration procedures or concerns as they arise Assist with or assume academic advocacy initiatives directed at Queen’s administrators as delegated by or in collaboration with the Commissioner of External Affairs Ensure that volunteers and/or employees adhere to all health and safety regulations Monitor volunteer and/or employee performance to mitigate disciplinary action in accordance with established procedures and notify Commissioner of any issues that arise Exhibit a working knowledge of volunteer's portfolios while ensuring work is being performed according to established standards Ensure all student needs are addressed and handled professionally Assist with new volunteer training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed Maintain a calm demeanor during periods of high stress Maintain positive working relationships with relevant stakeholders related to all portfolios Assist the Commissioner in the development of a goal plan, budget, mid-year review, and any relevant capital expenditure proposals (EDIT) Coordinate activities with the Commissioner by scheduling work assignments, setting priorities, and delegating work accordingly Participate as an active member on hiring panels to keep the service adequately staffed Ensure that all employees comply with company policies, procedures, and ethical standards Attend and fully participate in all in person and virtual meetings Maintain consistent communication with all relevant stakeholders, responding to e-mails in a timely manner Complete a thorough transition process with the incoming manager that includes one on one meetings and a transition manual Complete other duties as assigned

Job Requirements

Sound analytical thinking, planning, prioritization, and execution skills Demonstrated time management skills Ability to identify measures of performance and actions needed to improve or correct performance Ability to supervise and motivate a team to achieve and exceed their goals Ability to delegate, set expectations, and monitor progress of all direct reports Ability to remain calm and poised in urgent situations

Work Conditions

Interaction with employees, management, and the public at large Working in an office environment Operation of desktop computer and peripherals

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