The posting
Our mission: eliminating every barrier to mental health.
Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We're building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.
Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. With outcomes independently validated by JAMA Network Open and the Validation Institute, Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.
As an AI-native company, we believe technology should expand the reach, quality, and humanity of care. Every Spring Health team member is expected to use AI tools thoughtfully, apply human judgment to AI outputs, and keep building AI fluency in ways that support their role and our mission.
The AI Transformation Director owns AI transformation for Finance. Sitting within the AI Transformation Office and partnering directly with the department’s executive leadership, this person determines where AI can create the greatest value and leads initiatives from concept through sustained adoption. The role partners across Finance to identify high-value opportunities in planning, forecasting, accounting, reporting, and analysis. It combines a strong understanding of Finance processes with the ability to apply AI, automation, and technology to simplify work, improve data quality and accessibility, and increase the function’s capacity for decision support. They define the portfolio, build solutions, assemble working teams within the department, and drive execution. The mandate is department-wide transformation, not isolated tools, individual productivity gains, or passive intake of ideas. The AI Transformation Director also helps shape company-wide standards for how AI is applied and governed, informed by what works across departments. This is a full-time individual contributor role reporting to the Chief of Staff, AI Transformation. The role will be hybrid, based or in New York City.
What You’ll Do
- Own and continuously refine an AI transformation roadmap aligned with the finance organizations strategy and business goals.
- Develop a deep understanding of the department’s operations, workflows, and constraints by working directly with business leaders, process owners, subject-matter experts, and end users to identify high-value AI opportunities and size their potential impact.
- Map the stakeholders and cross-functional touchpoints required for each initiative, assemble the right working team, define decision rights and responsibilities, and drive execution across contributors.
- Lead priority initiatives from problem definition through build, pilot, rollout, adoption, and measurement.
- Ensure solutions support strong financial controls, data integrity, documentation, and auditability, with appropriate human review and monitoring.
- Build and configure AI-enabled solutions hands-on, particularly during prototyping and early implementation.
- Assemble the right working team for each initiative, define responsibilities, establish accountability, and drive execution across contributors.
- Determine the technology, process changes, operating model, and resources required to deliver and sustain each initiative.
- Establish standards for how AI is applied within the department, including how solutions are evaluated for accuracy, risk, and return on investment.
- Define success measures, track realized value, and stop, redesign, or redirect initiatives that do not meet expectations.
- Communicate results and tradeoffs to Finance leaders, including progress against expected value, adoption, risks, and decisions needed.
- Transition successful solutions into documented, repeatable workflows that department teams can operate and improve independently.
- Share reusable solutions across departments, contribute to company-wide AI standards and priorities, and escalate broader dependencies or blockers to the AI Transformation Office.
What success looks like in this role:
- Finance AI initiatives deliver measurable improvements in productivity, cycle time, accuracy, data quality, or decision support.
- The department has a clear, prioritized multi-year AI transformation roadmap and consistently delivers against it.
- AI changes how teams and functions operate, not only how individual employees complete tasks. Finance teams spend less time gathering and formatting data and more time on analysis and business partnership.
- Priority initiatives progress from opportunity to sustained adoption, with clear ownership at every stage.
- AI-enabled workflows deliver measurable revenue, cost, time, quality, or strategic value.
- Underperforming initiatives are stopped, redesigned, or deprioritized based on defined success measures.
- Department teams can maintain and improve their AI-enabled workflows over time.
How you’ll use AI in this role:
- Embeds AI into systematic, repeatable, department-specific workflows.
- Validates AI outputs before they reach stakeholders and identifies logical gaps, inaccuracies, and risks.
- Actively seeks out emerging best practices and incorporates them into their approach.
- Develops AI workflows that increase the effectiveness of the department’s key contributors.
- Creates documented AI-enabled workflows that department teams can operate and maintain independently.
What you’ll bring:
- 8+ years driving technology-enabled business transformation, including department-wide or enterprise-wide initiatives; 5+ years leading complex implementations end to end; and 2+ years implementing AI-enabled solutions.
- Hands-on experience building and deploying AI-enabled workflows, including prompt design, connecting AI tools to business data and systems, and configuring repeatable automations.
- Familiarity with Finance teams and processes, including planning, forecasting, reporting, financial close, and internal controls.
- Ability to work within Finance platforms such as Pigment and Omni, understand their data and workflow capabilities, and implement improvements in partnership with systems owners.
- Experience testing and maintaining AI solutions, including validating outputs against source data, troubleshooting failures, and establishing human review, monitoring, and appropriate data safeguards.
- Strong business judgment and stakeholder management, with the ability to prioritize opportunities, influence senior leaders, and drive cross-functional execution.
- Strong change management skills, with a track record of driving sustained adoption and creating documented workflows that teams can operate independently.
Benefits provided by Spring Health:
Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.
- Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
- Employer sponsored 401(k) match of up to 2% for retirement planning
- A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
- We offer competitive paid time off policies including vacation, sick leave and company holidays.
- At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
- Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
- Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
- Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
- Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
