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Client Care Coordinator

almostfamily-corporate-bend107 open roles

Where
Bend, OR
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Your applicationOpen nowClient Care Coordinatoralmostfamily-corporate-bend · Bend, OR
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  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 6 hours ago

The posting

Almost Family, LLC is seeking a dedicated Client Care Coordinator to join our team in Bend, OR. This role plays a crucial part in ensuring exceptional service and support to our clients, fostering strong relationships, and coordinating care with efficiency and compassion. As a Client Care Coordinator, you will serve as the primary point of contact for clients, facilitating communication and assistance to meet their needs effectively. This is an in-office position, Monday-Friday, 8am-5pm.

Responsibilities

  • Act as the main liaison between clients and internal teams, ensuring clear and timely communication.
  • Coordinate scheduling and delivery of care services according to client requirements and company standards.
  • Maintain accurate records of client interactions, care plans, and service updates.
  • Address client inquiries and concerns promptly, providing professional and courteous support.
  • Collaborate with care providers and management to optimize client satisfaction and service quality.

Requirements

  • 1yr experience in senior care or related field
  • Ability to travel in an around Central Oregon (experienced with winter road conditions)
  • Strong interpersonal and communication skills to engage effectively with clients and team members.
  • Excellent organizational abilities to manage multiple tasks and client information simultaneously.
  • Proficiency in basic computer applications and record-keeping systems.
  • Ability to work compassionately in a client-focused environment.
  • Previous experience in a client coordination or care-related role is preferred.

Benefits

  • Competitive compensation at $25.00 per hour, paid on a bi-weekly basis.
  • Medical, Vision, Dental and additional voluntary benefits
  • Progressive paid time off
  • Paid Holidays
  • Supportive work environment with potential for professional growth.

About the Company

Almost Family, LLC is committed to providing high-quality, compassionate care services to individuals and families. Our team members are valued for their dedication, empathy, and professionalism. We pride ourselves on creating a positive and collaborative workplace where employees can thrive while making a real impact in the communities we serve.

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