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Open nowPosted yesterday

Regional Manager (North)

Aloha Consulting Group211 open roles

Where
Ha Noi, Vietnam
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Your applicationOpen nowRegional Manager (North)Aloha Consulting Group · Ha Noi, Vietnam

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aloha Consulting Group's own form.

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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Aloha Consulting Group postings stay open a median of 7 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted yesterday

Aloha Consulting Group median: 7 days open

The posting

ACG_3963_JOB Our client is a leading express delivery and logistics company in Vietnam, seeking experienced professionals to join their organization. 1. Regional Operations Management Oversee daily operations across Service Stations, including parcel receiving, sorting, transportation handover, delivery, and return shipment processing. Allocate personnel, vehicles, and operational capacity across stations based on shipment volumes, geographical coverage, and actual operational requirements. Monitor operational progress and proactively address shipment backlogs, pickup and delivery delays, and incidents that may affect service commitments. Develop operational contingency plans to manage peak periods, shipment volume fluctuations, and business disruptions. 2. Service Quality Management Take responsibility for regional operational KPIs, including on-time pickup and delivery rates, successful delivery rates, shipment backlogs, lost or damaged parcels, and customer complaints. Monitor compliance with operational procedures, ensure timely updates of shipment statuses, and maintain data accuracy across operational management systems. Analyze the root causes of recurring operational issues, implement corrective actions, and monitor improvement results at individual stations. Coordinate with Customer Service and relevant departments to resolve operational issues or customer complaints beyond the authority of individual stations. 3. Cost Control & Operational Efficiency Develop and manage operational budgets for Service Stations within the assigned area of responsibility. Monitor labor productivity, pickup and delivery costs per shipment, route efficiency, and resource utilization. Recommend improvements to pickup and delivery routes, workforce allocation, and transportation arrangements to enhance productivity and cost efficiency. Oversee the management of assets, shipments, cash-on-delivery (COD) collections, and reconciliation activities at Service Stations in accordance with applicable regulations and procedures. 4. Team Leadership & Development Set performance objectives, evaluate results, and provide guidance and coaching to Station Managers and Supervisors under direct supervision. Coordinate recruitment, training, and succession planning for station management positions. Maintain operational discipline, occupational safety standards, and effective collaboration among Service Stations. Conduct regular on-site inspections to identify operational issues and support teams in improving performance. 5. Business Coordination & Network Development Collaborate with the Sales team to assess operational capacity for serving new customers and implement appropriate service delivery arrangements. Monitor customer requirements and market feedback, and recommend improvements to service quality within the assigned geographical area. Propose adjustments to service coverage, operational capacity, or station locations based on shipment volumes and operational performance. Consolidate and submit regional performance reports, risk assessments, and improvement plans to management. Requirements Bachelor's degree in Logistics, Transportation, Business Administration, or a related field. Minimum of 8 years of experience in express delivery, parcel delivery, or logistics operations, including at least 5 years of experience managing multiple stations, branches, or subordinate management teams. Strong knowledge of pickup and delivery operations, last-mile delivery, route management, shipment handling, and service quality control. Proven experience in managing operational KPIs, budgets, workforce productivity, and operating costs. Strong leadership, data analysis, problem-solving, and cross-functional coordination skills. Proficiency in Microsoft Excel and operational management systems, with willingness to travel frequently across Northern Vietnam. Preference will be given to candidates with strong knowledge of the Northern Vietnam market, previous experience managing express delivery station networks, and good proficiency in English or Chinese. Benefits Competitive salary with performance-based and project-based bonuses. Full salary during the two-month probation period. Full participation in social insurance, health insurance, and unemployment insurance, together with paid leave in accordance with regulations. Insurance contributions based on 85% of the official salary. 12 days of annual leave, with one additional day granted for every five years of service. Professional training and development opportunities, with support from colleagues across the Group. Exposure to international and cross-border business activities. Dynamic and creative working environment with opportunities to work with new technologies. Contact: Tran Tran Due to the immense number of applications, only shortlisted candidates will be contacted.

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