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Open nowPosted 38 hours ago

Prior Authorization Specialist

Alpaca Health417 open roles

Pay
$500 – $1,000 a month
Where
Philippines
Work mode
Remote
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Your applicationOpen nowPrior Authorization SpecialistAlpaca Health · Philippines
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The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Alpaca Health postings stay open a median of 20 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted 38 hours ago

Alpaca Health median: 20 days open

The posting

📌 ABOUT ALPACA HEALTH

Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.

We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.

We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM.

🎯 Role: Prior Authorizations Specialist

We are looking to hire a talented ABA Prior Authorizations Specialist to our Intake Team. This role is full-time, remote, and based on North American Hours of 9am- 6pm (EST) Monday to Friday. Your Key Responsibilities will be:

Drive authorizations

- Own the authorization process for complex cases, with deep expertise in TRICARE (including ECHO enrollment and prior auth workflows)

- Manage escalations from our prior authorizations vendor, Silna

- Support the team in chasing down documentation, resolving auth rejections, and navigating payer requirements

- Partner with billing and insurance ops to resolve issues quickly and cleanly

Manage stakeholder communication

- Ensure timely, clear communication across all parties: families, BCBAs, referring physicians, and internal teams

- Set and manage expectations with families around timelines, documentation requirements, and next steps

- Step in directly on high-stakes or escalated family situations

Partner with operations to improve the process

- Work with the operations team to identify bottlenecks, inefficiencies, and opportunities across the intake workflow

- Own process improvements from identification through implementation

- Maintain accurate tracking and reporting across systems

🧠 Who You Are

- [REQUIRED] 5+ years of experience in ABA intake, (a specific focus on Prior Authorizations is highly preferred)

- Direct experience with TRICARE authorizations, including ECHO enrollment and prior auth workflows

- You are highly organized and relentless about follow-through — nothing falls through the cracks on your watch

- You communicate clearly and confidently with everyone from frustrated parents to clinical staff to referring physicians

- You are a problem-solver - you identify the issue and fix it

- You are comfortable with ambiguity and can make good judgment calls in real time

- You hold yourself to a high bar while remaining approachable and supportive

🚀 Why Join

- The opportunity to materially impact how quickly families access care

- A role where operational excellence directly translates to patient outcomes

- Participate in a critical function at an early-stage, fast-growing company

- Join a team of rockstar performers who have built and started scaling the fastest growing company in the ABA space

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