Skip to content

Open nowPosted 2 days ago

Customer Service Trainer

Alphabe Insight Inc1,644 open roles

Pay
$34,000 – $38,000 a year
Where
Minneapolis, MN, United States
Work mode
On site
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCustomer Service TrainerAlphabe Insight Inc · Minneapolis, MN, United States
  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Alphabe Insight Inc's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.7% of postings close within 7 days. Measured by our own scanner across the market. Alphabe Insight Inc postings stay open a median of 13 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.8%3 days
  3. 13.7%7 days
  4. 22.1%14 days
  5. 37.2%30 days
  6. 59.1%60 days
This job: posted 2 days ago

Alphabe Insight Inc median: 13 days open

The posting

Company Description

At Strive Global, we believe that exceptional communication, meaningful relationships, and innovative thinking are essential to building successful brands and thriving businesses. We are dedicated to delivering impactful public relations strategies, strengthening professional connections, and creating opportunities that drive long-term organizational growth.

Our approach combines creativity, collaboration, and strategic insight to help businesses communicate effectively and establish lasting relationships with their audiences.

Job Description

Strive Global is looking for a dynamic and organized Customer Service Trainer to support employee development through engaging training programs, practical coaching, and continuous performance improvement.

In this role, you will help design and deliver training sessions, introduce customer service best practices, evaluate learning outcomes, and support team members in strengthening their communication and problem-solving abilities.

The ideal candidate is an enthusiastic communicator who enjoys mentoring others, creating positive learning experiences, and contributing to a culture of service excellence.

Key Responsibilities

  • Develop and deliver engaging training sessions focused on customer service standards, communication techniques, and professional development.
  • Facilitate onboarding and orientation programs for new customer service team members.
  • Create and maintain training materials, presentations, instructional guides, and learning resources.
  • Evaluate training effectiveness through assessments, feedback, and performance observations.
  • Provide constructive coaching and individualized support to improve employee confidence and service quality.
  • Collaborate with team leaders to identify skill gaps and recommend targeted training solutions.
  • Reinforce customer service procedures, professional communication standards, and effective issue-resolution techniques.
  • Monitor employee progress and maintain accurate training documentation.
  • Introduce interactive learning activities, practical scenarios, and role-playing exercises to strengthen customer interactions.
  • Support continuous improvement initiatives that enhance team performance and customer satisfaction.

Qualifications

  • Excellent verbal and written communication skills.
  • Strong presentation, coaching, and interpersonal abilities.
  • Ability to explain concepts clearly and engage diverse learning audiences.
  • Strong organizational skills with excellent attention to detail.
  • Understanding of customer service principles and effective communication techniques.
  • Ability to provide constructive feedback and motivate others.
  • Confidence in facilitating group discussions and interactive learning activities.
  • Familiarity with Microsoft Office, Google Workspace, or similar productivity tools.
  • Strong problem-solving abilities and a proactive approach to challenges.
  • Positive attitude, adaptability, and a commitment to continuous learning.

Additional Information

At Strive Global, we recognize that investing in our people is essential to building successful teams. We aim to provide a professional environment that encourages personal development, collaboration, and long-term career growth.

  • Competitive Salary: Annual compensation ranging from $34,000 to $38,000.
  • Career Growth Opportunities: Opportunities to develop professionally and pursue advancement within the organization.
  • Professional Skill Development: Strengthen your expertise in training, leadership, communication, and employee development.
  • Supportive Work Environment: Be part of a collaborative team that values respect, encouragement, and shared success.
  • Leadership Development: Build practical coaching, mentoring, and team-development capabilities.
  • Meaningful Impact: Play an important role in helping team members improve their skills and deliver exceptional customer experiences.
  • Continuous Learning: Expand your professional knowledge through hands-on training initiatives and ongoing development opportunities.
From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Alphabe Insight Inc's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.
  3. We apply on Alphabe Insight Inc's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.
  4. Every reply, sorted

    Alphabe Insight Inc's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.
  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.