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Open nowPosted 119 days ago

Business Sales Architect IV

altafiber15 open roles

Where
Honolulu, HI, USA
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Your applicationOpen nowBusiness Sales Architect IValtafiber · Honolulu, HI, USA

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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 58.1%60 days
This job: posted 119 days ago

The posting

Job Purpose:

This role plays a critical role in driving business growth for Hawaiian Telcom business customers by leveraging your technical expertise to align customer needs with innovative technology solutions. Reporting to Manager -- Sales Architects, Sales Architects play a key role in pre-sales activities, collaborating with clients to understand their requirements and crafting compelling solutions that drive positive business outcomes. The position requires a blend of technical proficiency, strategic thinking, and effective communication skills to successfully position and sell the company's technology offerings.

Essential Functions:

  • Solution Design and Architecture
  • Collaborate with clients to understand their business challenges and goals.
  • Design and present technology solutions that align with customer needs, ensuring a seamless integration with existing systems.
  • Work closely with the technical team to translate customer requirements into actionable plans.
  • Sales Support
  • Act as a technical liaison between the sales team and customers, providing insights into the feasibility and benefits of proposed solutions.
  • Support the development of sales proposals and technical documentation.
  • Assist in the preparation and delivery of product demonstrations.
  • Customer Needs Assessment
  • Conduct in-depth assessments of customer needs, ensuring a thorough understanding of their objectives and pain points.
  • Collaborate with the sales and product teams to tailor solutions that address specific customer requirements.
  • Technical Leadership
  • Stay informed about the company's technology stack and updates.
  • Provide technical guidance to the sales team, ensuring a deep understanding of the technical aspects of the products and services offered.
  • Project Coordination
  • Work closely with project managers and delivery teams to ensure a smooth transition from sales to implementation.
  • Provide ongoing support to customers during the post-sales phase

Relevant Work Experience:

Minimum of 12 years of experience in roles such as Sales Engineer, Solutions Architect, or a similar position, with a focus on supporting customer needs and outcomes using company technologies.

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree preferred.

Certifications, Accreditations, Licenses:

  • Relevant certifications in the Hawaiian Telcom's technology stack.
  • Sales or technical certifications in related fields.

Special Knowledge, Skills and Abilities:

  • Technical Skills:
  • Proficiency in system design, cloud computing, architectural frameworks, security and networking technologies that include Cisco, Palo Alto, Arista, Fortinet, EMC, and other prevailing customer hardware.
  • In-depth knowledge of at least one major cloud platform (AWS, Azure, or Google Cloud).
  • Familiarity with programming languages, databases, and enterprise IT infrastructure.
  • Networking Expertise:
  • Extensive experience in designing and implementing network solutions for large-scale environments.
  • Knowledge of network protocols (TCP/IP, DNS, DHCP), security, and performance optimization.
  • Certifications: CCIE, CCNP, JNCIP, or equivalent.
  • Sales and Customer Focus:
  • Proven experience in a customer-facing technical role, understanding and addressing customer needs through technology solutions.
  • Ability to effectively communicate the value proposition of company technologies to clients.
  • Communication Skills:
  • Excellent written and verbal communication skills.
  • Ability to convey technical concepts to both technical and non-technical stakeholders.
  • Leadership Skills:
  • Proven leadership and collaboration skills.
  • Strong problem-solving and strategic thinking abilities.

Supervisory Responsibility:

This position does not have any supervisory responsibilities

Salary Range: $135,000 - $202,500

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