The posting
🌾 Farm Equipment Tech meets Customer Success | Full-Time reporting to VP Marketing & Customer Experience
About the Role
We’re looking for a Customer Success Representative (CSR) to join our growing team at Brilliant Harvest. You’ll be the bridge between advanced technology and the people who power agriculture — working closely with dealers and farmers to drive adoption, training, and support for our conversational AI platform.
You are tech savvy and love helping others succeed, especially when it means turning software into simple everyday tools for non-technical users. You know your way around farm equipment and the dealerships that sell them — and you know how to bridge “software speak” with users to drive adoption.
What You'll Do
Who You Are
Why Join Us?
- Be part of a high-performing team led by Remi Schmaltz, an entrepreneur with decades of experience launching and growing agriculture businesses.
- Remote-first role with a flexible work environment.
- A front-row seat to how AI is changing the way equipment dealers, farmers, and contractors work.
- A collaborative culture that values growth, learning, and impact.
- Competitive compensation, ESOP, and benefits.



