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Open nowPosted 42 days ago

Participant Recruitment Agent

Altasciences66 open roles

Pay
$19 – $23 an hour
Where
Cypress, California
Work mode
On site
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Your applicationOpen nowParticipant Recruitment AgentAltasciences · Cypress, California
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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market. Altasciences postings stay open a median of 7 days.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: posted 42 days ago

Altasciences median: 7 days open

The posting

About The Role The Participant Recruitment Agent will provide volunteers with preliminary clinical trial information and company details as well as pre-screen volunteers to determine eligibility for clinical trial screening. The Participant Recruitment Agent will ensure all tasks performed are executed in compliance with study protocol, Good Clinical Practices (GCP) and Standard Operating Procedures (SOP)s.

What You'll Do Here

  • Ensure the confidentiality of clinical trial participants and sponsors is respected.
  • Maintain and advocate a high level of customer service and quality within the department.
  • Review and understand all assigned actively enrolling studies.
  • Answer in-coming calls and internet applications/web-submission forms from clinical trial participants.
  • Contact past/potential participants to provide upcoming clinical trial information and determine eligibility.
  • Schedule screening and/or other clinical trial related appointments.
  • Update participant management software with volunteer demographics and medical history.
  • May confirm participant statuses and prepare/send check-in lists for clinical operations teams.
  • Strive to achieve study recruitment targets and departmental objectives.
  • Proactively communicate issues and/or problem resolutions to departmental supervisors and managers.

What You'll Need to Succeed

  • High School Diploma or GED required; college degree and related work experience preferred.
  • Good Communication
  • Customer service focused
  • Able to work in fast-paced environment

What We Offer

This is a variable hour position. The estimated hourly rate for this position is $19.00 - $23.00. Please note that salaries vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.

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