Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 64 days ago

Care Specialist II- Fuze Rx

Alto2 open roles

Pay
$19 an hour
Where
Remote - Texas
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowCare Specialist II- Fuze RxAlto · Remote - Texas

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Alto's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.5% of postings close within 7 days. Measured by our own scanner across the market. Alto postings stay open a median of 10 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.6%3 days
  3. 13.5%7 days
  4. 21.8%14 days
  5. 36.6%30 days
  6. 58.9%60 days
This job: posted 64 days ago

Alto median: 10 days open

The posting

Job Summary

About the Role: At the heart of our mission to reshape the future of pharmacy is delivering exceptional Patient Care. Our Pharmacy Technician team is dedicated to going above and beyond for patients, combining the personal touch of a neighborhood pharmacy with the agility of a fast-paced startup. We are committed to transforming the traditional pharmacy model to offer a five-star experience.

As a Care Specialist II, you will leverage your advanced pharmacy knowledge to process and troubleshoot complex cases. In addition to these tasks, you’ll provide outstanding customer service by managing patient escalations through phone, text, chat, and email.

Job Description

Accelerate your career as you:

  • Spend more than 90% of your time offering personalized, direct support to patients, primarily addressing pharmacy-related needs by phone and email messaging.
  • Identify, address, and resolve pharmacy-related inquiries and challenges
  • Engage with other teams to support patient needs and improve the overall experience.
  • Demonstrate empathy in all patient interactions, effectively handling escalations, providing resolutions, and ensuring overall satisfaction.
  • Provide feedback on common issues or workflow improvements from patient interactions, while consistently following predefined workflows to fulfill pharmacy needs within standard timeframes and processes.

Minimum Qualifications:

  • Education: High school diploma or equivalent.
  • Licensure: An active pharmacy technician license in good standing with the Board of Pharmacy of the state where you are applying, free of any disciplinary actions.
  • Industry Experience: 2+ years experience working in a high volume pharmacy working with patients and providers.
  • Ability to work the following shift: [insert shift here before posting].
  • Onsite Requirement: Must be able to commute to and work at the pharmacy location during scheduled shifts, if this position is hybrid or onsite.
  • Ability to learn and operate a new pharmacy management system and other relevant programs.
  • Ability to interpret, transcribe, and troubleshoot prescription information.
  • Ability to perform common math calculations.
  • Ability to effectively communicate with patients and providers on the phone.

Preferred Qualifications:

  • Experience with specialty claims adjudication.
  • Experience submitting and managing Prior Authorizations and TAR's.
  • Experience with Fertility and Specialty medications.

Additional Information

Additional Physical Job Requirements:

Physical requirements for this role include the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, frequently move around the pharmacy away from the computer terminal, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer and other pharmacy equipment that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 50 pounds. The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Consistent with the Americans with Disabilities Act (ADA) and similar applicable state laws, it is Alto’s policy to provide reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions, unless such accommodation would cause an undue hardship.

Salary and Benefits:

  • Salary Range: $18.50
  • Commission Eligible: No
  • Travel: No
  • Location Requirement: Employment at Alto is limited to individuals residing in AZ, AR, CA, CO, FL, KS, MD, MO, NV, NJ, NY, NC, OR, PA, SC, TN, TX, WA, and WI.
  • Employment Authorization Requirement: Applicants must be authorized to work for any employer in the U.S. At this time, Alto is unable to sponsor or take over sponsorship of an employment Visa.
  • Benefits: Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA), health savings account (HSA) (depending on medical plan), commuter benefits, employer-paid short-term disability (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, and a fertility medication discount program). Employees are also provided accrued paid vacation and sick time, 11 paid holidays (seven for Pharmacy and Care team members), and eight weeks of paid parental leave for eligible employees. More Benefits Information Here: https://west.acrisure.com/alto-pharmacy/benefits/

Application deadline: When role filled

#LI-Remote

Equal Opportunity Employer

Fuze Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected basis. If you have a disability and require reasonable accommodation during any portion of the application or hiring process, please contact us at [email protected].

Fuze Health considers qualified applicants with arrest or conviction records for employment and conducts background checks consistent with applicable law, including the California, Los Angeles County, San Francisco, Philadelphia, and New York City Fair Chance laws. We are an E-Verify participating company.

Use of Automated Decision Tools

Fuze Health recruiters and hiring managers may use automated decision tools to help identify candidates who match the stated job requirements, and to what extent. These tools are designed to help ensure fairness in all aspects of the hiring process by providing recruiters and hiring managers with data-backed insights based on information provided in your resume, including work experience, education, and other skills. Fuze Health does not use automated decision tools to make hiring decisions; hiring decisions always involve human review and input. If you have any questions or would like to request an alternative process, please contact us at [email protected].

Privacy Notice

To learn about Fuze Health’s privacy practices, including compliance with applicable privacy laws, please read our Privacy Notice for Job Applicants.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Alto's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Alto's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Alto's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.