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Open nowFirst seen 5 hours ago

Community and Client Care Manager

alwaysbestcareseniorservices-oahu386 open roles

Where
Honolulu, HI
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Your applicationOpen nowCommunity and Client Care Manageralwaysbestcareseniorservices-oahu · Honolulu, HI

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Share of postings closed within
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  2. 3.4%3 days
  3. 7.8%7 days
  4. 14.3%14 days
  5. 33.7%30 days
This job: first seen 5 hours ago

The posting

About the Role

Always Best Care is hiring a Client & Community Care Manager to help grow our local O‘ahu business through high-quality initial assessments and strong community/referral relationships. This is a non-clinical role that combines intake/coordination with community outreach.

We hold both Home Care and Home Health licenses, and this position plays a key role in ensuring clients are connected to the right level of care — including referring appropriate clients/patients to our Home Health entity when skilled services may be needed (in coordination with our internal team).

What You’ll Do

Client Intake & Assessments

  • Conduct initial non-clinical assessments in homes and facilities (hospital, SNF, assisted living, etc.)
  • Educate clients/families on services and next steps
  • Coordinate a smooth hand-off to operations once care starts
  • Provide light follow-ups (30/60/90 days and issues as needed)

Care Continuum Coordination (Home Care ↔ Home Health)

  • Identify when a client may benefit from skilled home health services
  • Refer/route appropriate clients to our Home Health (dba) team for next steps
  • Support continuity and communication across services (no clinical decision-making)

Community & Referral Relationship Building

  • Build relationships with hospitals, case managers/social workers, facilities, physicians’ offices, and community partners
  • Represent Always Best Care at meetings/events and maintain a strong local presence
  • Support growth through relationship-based marketing (no hard quotas)

What Success Looks Like

  • More referrals and stronger community visibility
  • Great first impressions and smooth starts of care
  • Clients matched to the right service, including Home Health when appropriate
  • Trusted relationships across O‘ahu’s healthcare and senior services network

Requirements

  • Non-clinical (no license required)
  • Strong people skills, organization, and follow-through
  • Comfortable working independently in the field and coordinating with a team
  • Reliable vehicle + ability to drive across O‘ahu frequently
  • Local knowledge of O‘ahu healthcare/senior services is strongly preferred
  • Schedule flexibility depending on caseload (occasional evenings/weekends)
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