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Open nowFirst seen 20 hours ago

Assistant Waiter

AMAN THAILAND100 open roles

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Your applicationOpen nowAssistant WaiterAMAN THAILAND

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The clock on this job

Early applications get read.

15.1% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.4%1 day
  2. 6.5%3 days
  3. 15.1%7 days
This job: first seen 20 hours ago

The posting

Job Description Assistant Waiter

Purpose of Position:

  • Supports the Waiter, Head Waiter, and Maitre D in delivering exceptional dining service.
  • Ensures the highest level of guest satisfaction, providing a seamless dining experience across multiple venues, including the Main Dining Room, Windjammer, and Specialty Restaurants.

Responsibilities:

  • Rotates between casual and formal dining service venues.
  • Assists assigned Waiters in delivering meals efficiently.
  • Learns and uses correct food and wine terminology & pronunciation to enhance the guest experience.
  • Becomes familiar with menu descriptions and wine lists, ensuring accurate communication with guests.
  • Prepares tables by obtaining linen, silverware, glassware, and china and arranging them per standards.
  • Greets and escorts guests to their assigned seats.
  • Presents food and beverage menus, suggests dinner courses & wine pairings, and answers guest inquiries.
  • Accurately enters food and beverage orders into the Point-of-Sale system.
  • Maintains assigned stations, table settings, and service stands, ensuring cleanliness.
  • Observes guests to anticipate their needs, providing additional assistance when required.
  • Participates in dining room entertainment, including theme nights and parades.
  • Attends meetings, training sessions, and work-related activities as required.
  • Follows ServSafe responsible alcohol service standards.

Qualification (Your Profile)

Hiring Requirements:

  • 2-3 years of previous waiter experience, preferably in a 4-star or 5-star restaurant.
  • Strong customer service skills aligned with Royal Caribbeans The Royal Way.
  • Ability to perform basic math functions for meal count procedures.
  • High school diploma or equivalent preferred.
  • Ability to speak additional languages (Spanish, French, German, Italian, or Portuguese) is preferred.
  • Successful completion of ServSafe training within the first 30 days of contract.

Language Requirements:

  • Fluent in English ability to speak, read, and write clearly.
  • Must be able to understand and follow written procedures and communicate effectively with guests and co-workers.
  • Speaking additional languages is an advantage.

Physical Requirements:

  • Regularly required to stand, walk, use hands, reach, talk, hear, and taste/smell.
  • Specific vision abilities: close vision, distance vision, color vision, peripheral vision, and depth perception.
  • Must be physically capable of participating in emergency procedures and drills.
  • Full range of motion in arms and legs for emergency response tasks.
  • Ability to lift and move up to 50 lbs.
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