The posting
Position: Medical Secretary (Cruise Ship)
Employer: Royal Caribbean Group
️ Location: Onboard Cruise Ship (Worldwide Deployment)
Start: Upon Completion of Selection & Medical Clearance
Job Summary:
The Medical Secretary supports the onboard medical team by managing administrative and clerical tasks in the ships medical center. This role is essential to maintaining accurate medical records, coordinating appointments, and ensuring smooth communication between the medical staff, ship management, and external providers.
Responsibilities:
- Welcome and assist guests and crew visiting the medical center
- Schedule medical appointments and maintain medical logs
- Handle medical billing and process insurance claims per company protocols
- Maintain confidentiality and accuracy of patient medical records
- Coordinate medical reports and documentation for shore-based medical care
- Assist medical staff with administrative tasks, supply inventory, and reporting
- Communicate with onboard departments and port agents regarding medical issues
- Support emergency response processes and documentation as required
Qualifications:
- Minimum 2 years of administrative experience in a medical, hospital, or clinic setting
- Excellent organizational and communication skills
- Fluent in English (spoken and written)
- Proficient in Microsoft Office and medical record systems
- STCW certification preferred (can be obtained during pre-joining process)
- Knowledge of medical terminology and patient confidentiality (HIPAA or equivalent)
Preferred Profile:
- Age 2140
- Service-minded and able to maintain composure in high-pressure situations
- Attention to detail, accuracy, and professionalism
- Able to work independently and in a multicultural environment
Benefits:
- Competitive salary (USD-based)
- Free accommodations, meals, and uniforms onboard
- Round-trip travel arrangements provided
- Medical coverage during contract
- Career development with a world-class cruise company
