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Open nowPosted today

Analista de Qualidade UTR, First Mile

Amazon / AWS23,997 open roles

Where
Osasco, Sao Paulo, BRA
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Your applicationOpen nowAnalista de Qualidade UTR, First MileAmazon / AWS · Osasco, Sao Paulo, BRA

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 8 days.

Share of postings closed within
  1. 1.9%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.1%30 days
This job: posted today

Amazon / AWS median: 8 days open

The posting

Esta é uma posição de tempo integral, permanente, presencial baseada em ESA8 - Osasco, BR e não oferece benefícios de realocação. Os candidatos devem estar localizados e legalmente autorizados a trabalhar em Brazil para serem elegíveis para consideração.

Quer crescer profissionalmente, se desafiar e fazer história? Na Amazon, isso é possível. Nossas equipes de logística transformam, todos os dias, a maneira como nos conectamos com clientes ao redor do mundo, resolvendo grandes desafios da indústria.

No time de transporte da Amazon, garantimos que cada pacote – grande ou pequeno – chegue ao seu destino, cumprindo nossa promessa aos clientes.

A equipe de UTR First Mile é responsável por garantir a excelência operacional nas etapas iniciais da cadeia logística da Amazon no Brasil. Atuamos na gestão e supervisão de dezenas de nodes de First Mile, colaborando com equipes multifuncionais como Middle Mile, Configuration, Capacity Planning, Supply Team, Delivery Stations e parceiros EDSP para assegurar que os pacotes sejam coletados, processados e despachados com máxima eficiência e qualidade.

Nesta posição, será responsável por monitorar, analisar e melhorar continuamente os processos operacionais de qualidade nos nodes de First Mile, garantindo a conformidade com os padrões da Amazon e impulsionando a experiência do cliente,

Se você busca desafios, crescimento e um ambiente que valoriza a inovação, essa pode ser a oportunidade certa para você!

A Amazon está comprometida com um ambiente de trabalho diverso e inclusivo. A Amazon é um empregador que oferece igualdade de oportunidades e não discrimina com base em raça, origem nacional, gênero, identidade de gênero, orientação sexual, status de veterano protegido, deficiência, idade ou outro status legalmente protegido.

Key job responsibilities ● Estar presencialmente na estação de coleta. Amazon lidera operações 24-7, e portanto, trabalhar em diferentes turnos será parte dessa função, podendo incluir finais de semana e feriados. ● Monitorar e analisar indicadores de qualidade operacional (KPIs) dos nodes de First Mile, incluindo taxas de falha de scan, wrong node, stow success rate e depart success rate ● Realizar auditorias de qualidade nos processos de recebimento, stow, depart e integração de pacotes nos nodes ● Identificar causas raiz de desvios de qualidade e propor planos de ação corretivos e preventivos ● Acompanhar métricas de desempenho por operational flow (AMZL E2E e TBAV), identificando nodes ofensores e oportunidades de melhoria ● Colaborar com equipes operacionais, parceiros EDSP e stakeholders internos para implementar melhorias de processo ● Desenvolver e manter dashboards e relatórios de qualidade para suportar a tomada de decisão ● Participar de projetos de melhoria contínua e automação de processos, atraves do uso de IA ● Garantir a padronização de processos de qualidade em todos os nodes da rede First Mile ● Suportar o onboarding e treinamento de novos membros da equipe em processos e padrões de qualidade ● Viajar 40-50% do tempo para apoiar lançamentos no local e o envolvimento dos parceiros.

- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics - Experience with Excel - Experience with six sigma methodologies - Experience with lean methodologies - Experience communicating results to stakeholders - PDCA

- Six Sigma Green Belt, or Six Sigma Black Belt certification - Bachelor's degree in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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