The posting
Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused and passionate about e-commerce? Are you an experienced, entrepreneurial leader willing to be a part of the journey which would change the way India buys and sells? If yes, this opportunity will appeal to you. The Private Brands Marketplace team is looking for a customer-obsessed Business Development Manager to help drive one of the most exciting growth engines for Private Brands at Amazon.in. You will have the opportunity to work in a dynamic sales environment, help to identify and launch sellers of medium to large complexity that are loved by our customers. (S)He will be responsible for negotiating with multi- functional stakeholders within seller organization, devise a launch plan, resolve execution blockers and bring them onboard. The ideal candidate will have sales experience, ability to work in an environment with minimal supervision, comfortable working across multiple complex functions and capability to influence external parties. The candidate should be comfortable interfacing with technology systems, training other stakeholders on systems and processes and be able to analyze data and gather actionable conclusions. Operating in a rapidly changing environment will require the candidate to be adept at dealing with ambiguous, new and challenging situations. The candidate will be comfortable in executing repeatable processes. We are seeking an experienced Business Development Manager to strategize, define the vision, bring scalability through high impact seller/brand acquisition and scale these. He/she must be an effective communicator and negotiator working with our most important stakeholders and sellers. He/she should have strong business judgment with a track record of strong ownership values, team management, stake holder management and relationship management skills.
Key job responsibilities As a mature Business Development manager, who is focused on driving sales and scale business for Private brands, you will be responsible for the following: - Owns all facets of the defining the sales process for large, complex strategic brands for acquisition. - Owns pipeline and lead souring by identifying key market clusters and drive brand acquisition for the priority PODs. - Prepare and present business reviews to the senior management team regarding progress and roadblocks on BD - Lead complex projects/new product GTM implementation across various stakeholders spread across various business channels, Product, Program, Operations, etc - Able to manage defined frequency reviews with clear inputs and actionables & understand long & short term impact. BASIC QUALIFICATIONS - 5+ years of business development, partnership management, or sourcing new business experience - 5+ years of professional or military experience - MBA from a Tier I B-School - Strong communication skills which include the ability to write compelling, concise documents. - Proven analytical skills and ability to influence people both internally and externally
Key job responsibilities Business Growth · Contribute to goal setting for your team to align with organizational goals. · Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. · Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. · Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity.
Relationship Management · Build and cultivate strong relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. · Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate.
Process Excellence · Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller’s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. · Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability.
Leadership · Manage a team of Account Managers (6-8 direct reports) · Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. · Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. · Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team.
- 3+ years of sales experience - 4+ years of B2B sales experience - Experience analyzing data and best practices to assess performance drivers - Experience closing sales and generating revenue
- Experience with sales CRM tools such as Salesforce or similar software - Experience influencing C-level executives
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