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CSJP Team Mgr Retail, CS

Amazon / AWS21,426 open roles

Where
Chengdu, CHN
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Your applicationOpen nowCSJP Team Mgr Retail, CSAmazon / AWS · Chengdu, CHN
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The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 18 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted today

Amazon / AWS median: 18 days open

The posting

•Execute operation process and achieve operation target •Responsible for the KPI achievement •Set up the team goal align with the operational target and execute the operation plan of the teams managing •Lead, educate, and correct the Team Leaders the team CSAs on their performance, competence, and attitude of work •Play as a role model in the team •Deep dive and identify issues in the management work and resolve in a timely manner •Communicate ,listen, influence, care people, set up trust and respects in the team •Sense of urgency •React, and resolve any issue and problem independently •Flexible in working hours and working day •Resolve serious complaint if necessary and enhance customer experience

- Experience demonstrating leadership and people management in Customer Service or customer facing roles

- Speak, write, and read fluently in English

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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