Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 16 days ago

Employee Relations Manager, Employee Relations

Amazon / AWS21,900 open roles

Where
Joliet, Illinois, United States
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowEmployee Relations Manager, Employee RelationsAmazon / AWS · Joliet, Illinois, United States

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Amazon / AWS's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.3% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 11 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.2%3 days
  3. 11.3%7 days
  4. 17.5%14 days
  5. 34.2%30 days
  6. 43.5%60 days
This job: posted 16 days ago

Amazon / AWS median: 11 days open

The posting

The North American Employee Relations (ER) team supports Field Operations organizations across fulfillment and logistics business lines. The central objective of our team is to ensure treatment of employees that is fair, respectful, and consistent with our framework of our core business values and objectives. To support that objective, this position’s responsibilities fall into proactive and reactive categories. This position focuses initially and primarily on proactive initiatives designed to promote employee experience. The ER Manager demonstrates the ability to collaborate with and influence stakeholder including, but not limited to: field operations managers, human resources, safety, legal and contractors; to analyze multiple levels of employee and partner feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The position also works reactively on crisis-oriented situations that may arise at a single site/station, with a geographic region, or network-wide and typically must be successfully addressed under severe time constraints. Ability to balance time between projects, proactive initiatives, and crisis-response is a critical component for success in the position.

The Employee Relations Manager will possess employee relations expertise, excellent judgment, and highly developed analytical, interpersonal, and communication skills. The Manager will be comfortable both presenting to senior leaders and communicating with frontline employees. The successful Manager will be a strong project manager, capable of independently owning large-scale, network-wide projects. The Manager will quickly become an important “source of truth” regarding whether the organization is meeting its core values and principles.

This is a full-time position that reports to an Employee Relations Principal. The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice. The position requires on-site presence at least three days each week, but overall location can be open.

Key job responsibilities The ER Manager also will work reactively on crisis-oriented situations that typically can only be successfully addressed under severe time constraints. An ER Manager will work reactively on employee relations issues that may arise at a single site/station, within a specific geographic region, or network wide. Balancing time between projects and crisis-response is a critical component for success. This position will focus initially and primarily on proactive initiatives designed to promote employee experience. • Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks. • Crisis Management: Work reactively on crisis-oriented partner issues under time limitations while exercising strong judgment. • Project Management: Independently own large-scale, network-wide projects delivered on time that improve frontline partner experience. • Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs. • Artificial Intelligence (AI): Use AI tools and technologies to analyze data, automate routine tasks, and develop improve processes and communications. • Communicate Effectively: Rapidly produce high-quality written communications that concisely analyze problems and recommend solutions; design and deliver highly engaging training sessions. • Collaborate: Build constructive relationships with critical stakeholders to share information and influence change. • Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions. • Work at Scale: Launch and manage sustainable mechanisms for entire networks. • Hire & Develop the Best: Support the development and growth of our field employee relations team. This role may have direct reports including Employee Relations Managers and/or Specialists. Employee Relations Managers also mentor Employee Relations Specialists.

- 7+ years of employee relations, labor relations, or labor/employment law experience - Knowledge of Microsoft Office applications (Excel, Word, SharePoint, and PowerPoint) - Experience supporting large hourly workforces - Experience analyzing and using metrics to identify improvements in employee

- Advanced degree, JD, or other specialized training in labor/employee relations - Experience building and launching programs that measurably impact positive engagement • Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change - Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks simultaneously while delivering on commitments - Outstanding communication skills in written and verbal form; extensive public speaking, training, and/or leadership communication skills - Solid sense of accountability, high-quality judgment and sound decision-making • Ability to handle confidential information and escalate issues when appropriate - Ability to quickly connect with people across a wide variety of cultural and socio-economic backgrounds - Fluency in multiple languages - Previous experience managing operations

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, DE, Middletown - 127,400.00 - 172,300.00 USD annually USA, IL, Joliet - 127,400.00 - 172,300.00 USD annually USA, SC, West Columbia - 114,600.00 - 160,000.00 USD annually

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Amazon / AWS's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Amazon / AWS's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Amazon / AWS's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.