The posting
Like to develop real-time, distributed, large-scale, and modern front-end applications? Like to craft interfaces that are not just fast and reliable but intuitive, accessible, and a pleasure to use? Like to interact with worldwide advertising customers to build systems that make advertising and its billing frictionless? Familiar with front-end development technologies such as JavaScript, ReactJS, AngularJS, HTML5 and CSS3 and front-end design patterns? Interested in being part of a worldwide Advertising Customer Experience team? Then, the Software Development team that builds Tier-1 customer-facing front-end Advertising Experiences wants you!
Advertising is one of the fastest growing businesses within Amazon, empowering Amazon Sellers, Vendors, Authors, and Publishers to boost their product reach and sales through performance and display advertising.
The Ads Billing platform is an enabler for Amazon Advertising's worldwide rapid growth and offers a singular platform to manage all of the advertiser-facing functions like billing, invoicing, accounting automation, budgets, promotions, payments, and the Billing Advertiser Experience (AX) in real-time while being transparent and auditable from the ground up. As a part of this high-energy, entrepreneurial team you will get an opportunity to innovate on solutions that control the very levers of our advertisers' experience and have the satisfaction of seeing your work impact multiple advertising businesses and bring in multi-million transactions worth 100x in dollar value on a daily basis. This platform owns these mandates for worldwide advertising displayed On or Off Amazon.
The Ads Billing team is looking for a Front-End Engineer to build global, scalable, extensible, and secure front-end applications for Billing, Budgeting, Payments, and Promotions Advertiser Experience (AX). These applications have to seamlessly interact with different downstream ad serving platforms, billing and budgeting systems across a broad variety of advertisement programs with no loss in information, and they build the customer-facing experiences that make billing, budgeting, and payments for advertising frictionless. The platform has to guarantee a latency SLA of milliseconds so that the real-time experience of advertisers is never impacted. Beyond raw performance, these are the surfaces advertisers reach for to understand what they owe, why they owe it, and how to act on it — so the work is as much about clarity, usability, and craft as it is about distributed architecture. To build this platform you will need to be well versed in high-performance and distributed front-end architecture, and care deeply about the experience on the other side of the screen.
Key Technical Challenges:
Distributed and Scalable Front-End Architecture: Looking at advertising's international expansion and business growth plans for next year, we expect this traffic to grow 10X in the near future. Billing and Budgeting front-end systems should scale easily to manage an exponential increase in business and be extensible to support different business needs.
High Availability: These are customer-facing Tier-1 front-end applications. Downtime in Advertiser Experience systems can cause a huge loss in revenue and business opportunity for our advertisers, and is a serious trust buster. A high-availability architecture ensures the system is configured to handle different loads and failures with minimal or no downtime.
Customer Experience and Usability: Billing is where trust is won or lost. Advertisers need to understand complex charges, budgets, and payment states at a glance, across dozens of locales, currencies, and regulatory regimes. The challenge is to turn that complexity into interfaces that decrease friction between the customer and the software — applying proven UI design patterns, meeting Amazon's accessibility bar, and partnering with Product and UX to ship simple, coherent experiences that advertisers find clear, predictable, and easy to act on.
What is Amazon Advertising? Amazon Advertising is a set of tools offered to advertisers — sellers, vendors, authors, publishers, and more — to increase the visibility of their products and services on Amazon, using Cost-per-click (CPC) and Cost-per-impression (CPM) programs. At the scale of Amazon it is extremely important for our advertisers to have the right set of controls to create and boost their advertising presence to gain customers and create long-term value.
Key job responsibilities You own what you and your team creates.
You work with your team to invent, design, and build software that is stable, performant, secure, and accessibility compliant. You work on feature ideas with customers, designers, product managers, stakeholders, and peers.
You increase the speed of implementation of UX features by identifying and mitigating design risks early.
You view your interface creations from the customer’s point of view.
You start from the advertiser's experience and work backwards — turning complex billing, budgeting, and payment flows into interfaces that decrease friction between the customer and the software, so advertisers can understand what they owe and act on it with confidence.
You bring ideas to the table. You spot opportunities to simplify or reimagine an experience, prototype and propose them, and advocate for the approach that best serves our customers in Product and UX debates.
You are proficient in view layout and rendering technologies (e.g., responsiveness, device/browser support, progressive enhancement, interaction fluidity) and know when it is appropriate to make graceful fallbacks.
You understand how to build, package, deploy, and deliver your code and supporting assets (e.g., images, fonts) to the user. You optimize delivery of code and assets to the client (e.g., using CDNs, caching, compression).
You are judicious when introducing dependencies and efficient with resource usage (e.g., application impact on memory and CPU, cache appropriately, respectful of customer’s devices, etc.).
The fast growing Ads Billing team today has members across Bangalore, Seattle, and New York, and like the advertising business is truly global in spirit!
- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience - 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience - Experience using JavaScript frameworks such as angular and react
- 1+ years of agile software development methodology experience - Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
