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Open nowPosted yesterday

IT Support Technician

Amazon / AWS20,756 open roles

Where
Tilbury, England, GBR
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Your applicationOpen nowIT Support TechnicianAmazon / AWS · Tilbury, England, GBR

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Amazon / AWS's own form.

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The clock on this job

Early applications get read.

13.6% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 25 days.

Share of postings closed within
  1. 2.3%1 day
  2. 4.7%3 days
  3. 13.6%7 days
  4. 21.9%14 days
  5. 36.9%30 days
  6. 59.0%60 days
This job: posted yesterday

Amazon / AWS median: 25 days open

The posting

At Amazon, we strive to be earth’s most customer-centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We are making history and the good news is we have only just begun. IT Technicians in Amazon's Operations teams don’t have traditional office roles – they take care of the various IT systems at the heart of our operational sites. As an IT Support Technician, you’ll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. In this role, you’ll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you’ll have learning resources to develop your career and technical skills at your own pace and earn industry-recognised.

Key job responsibilities - Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications - Manage tickets, providing both first and second-line support - Provide proactive maintenance to maximize the availability of all IT equipment - Implement projects and deliver innovations together with other IT Service colleagues

- Experience supporting Windows, Mac and/or Linux operating systems in a corporate setting - Experience troubleshooting integrated and interdependent computer systems - Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals - Experience with network troubleshooting and support - Valid and active driver's license - Advanced proficiency in English (B2 level), verbally and in writing

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications - Experience in a dynamic environment with a high degree of customer service

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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