The posting
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“Cloud Computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
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The Sales, Marketing, and Global Services Organizations' AWS Investments team is looking for a passionate, innovative, results-oriented Senior Technical Product Manager to define and drive the strategy and direction for services, making it simpler for our field team to manage, maintain and operate at scale. We will provide products and solutions that help give our talented selling and marketing teams “superpowers” that let them focus on the customer and helping them drive their business. We’re handling massive scale, providing strategic data that drives the AWS business internally, and supporting one of the largest field sales organizations in the world.
About the Team The AWS Investments team operates at the intersection of technology, finance, and global sales strategy, managing billions in programmatic, contractual, and operational investments that drive AWS customer acquisition and growth worldwide. We build and operate mission-critical financial systems that enable hundreds of investment programs across AWS globally, ensuring compliance, operational excellence, and strategic impact. We simplify and accelerate program creation and management, allowing large enterprises to go-to-market, faster. The Opportunity We are seeking an exceptional Senior Product Manager - Technical to own the product lifecycle for interconnected investment management platforms that are fundamental to AWS's go-to-market strategy. This role requires a unique combination of deep technical expertise, financial systems knowledge, and the ability to navigate complex organizational dynamics across AWS Sales, Marketing, and Global Services. What You'll Own You will be the single-threaded owner responsible for managing the complete product lifecycle key of console capabilities within the AWS Investments platform that supporting billions in programmatic and contractual investment through hundreds of programs across AWS globally, enabling deal support, promotional funding, and strategic customer investments. What You'll Do Product Strategy & Execution • Define and own the product roadmap and feature priorities key AWS Investments products, contributing to OP1/OP2 narratives and engineering organization roadmaps • Manage the complete product lifecycle from concept through delivery, working independently with limited guidance • Define problems we're solving, desired customer experience, vision, tenets, and product strategy for complex financial systems • Make smart trade-offs between time, effort, and features while ensuring products meet compliance and operational requirements • Drive product discussions with executives (technical and non-technical), creating product materials and training content Technical Leadership • Understand the end-to-end architecture of Amazon Financial Systems, Payment networks, Commerce Platform, and their integration points • Define APIs, algorithms, and identify where architectural changes are needed to create the right customer and business experience • Recognize when technical design limits performance, scale, extensibility, and our ability to innovate for customers • Articulate when new services are needed (and when they are not), working with engineering teams across organizational boundaries • Assess emerging technologies and their application to investment management use cases Cross-Organizational Collaboration • Work with business stakeholders across Sales, Marketing, Global Services, Finance, Legal, and Compliance teams • Navigate complex integrations with Go-To-Market tools, Salesforce, AWS Marketplace, and core sales processes • Distill clear requirements from diverse sets of customers, partners, vendors, and regional business entities • Build consensus across technical and business strategies, aligning stakeholders on approach and prioritization • Partner with TPMs, engineering teams, and business leaders to ensure cohesive end-to-end solutions Business Impact & Metrics • Develop product plans with clear, measurable success criteria • Define mechanisms and metrics (KPIs, funnels, conversion, awareness) to track product adoption and performance • Impact product brand, customer experience, technical design trade-offs, and organizational business goals • Establish and simplify processes to ensure products meet customer needs through effective roadmap prioritization • Create audit mechanisms for metrics, reporting, and evaluation standards Risk Management & Compliance • Proactively mitigate risks and reduce exposure to classic failure modes in financial systems • Ensure products meet financial, legal, and regulatory requirements across multiple jurisdictions • Define showstoppers related to product quality, ensuring issues are resolved in the right order • Manage post-launch support, triage, and issue management for mission-critical financial systems Basic Qualifications • 5+ years of engineering, product management, or relevant experience • Demonstrated experience managing technology products or major features with considerable business impact • Strong technical understanding sufficient to work credibly with engineering teams on complex systems • Experience with financial systems, payment networks, or commerce platforms • Proven ability to handle complex product development scenarios with visible risks, roadblocks, and constraints • Track record of successfully driving engineering teams to deliver on product vision • Experience working with cross-functional teams including engineering, finance, legal, and compliance Preferred Qualifications • Deep institutional knowledge of Amazon Financial Systems, Payment networks, and Commerce Platform • Experience with Go-To-Market tools, Salesforce, and AWS Marketplace integrations • Understanding of AWS sales processes and how they interoperate with data systems and tools • Experience managing products supporting $1B+ in transaction volume • Proven ability to influence technical priorities and business strategy through data-driven contributions • Experience with global compliance requirements and risk management frameworks • Bachelor's degree in Computer Science, Engineering, Business, or related field • Experience contributing to OP1/OP2 planning processes • Track record of building consensus across multiple organizational boundaries • Experience with agile software engineering practices and best practices for full software development lifecycle Technical Expectations for Senior PMT • Understands the reasons behind product/feature architecture decisions and can articulate why systems are built certain ways • Capable of holding engineering teams to high standards for product solutions (similar to a technical manager) • Recognizes when technical design limits a product's performance, ability to scale, and future innovation capability • Able to discern which solutions require additional technical guidance from senior engineers or subject matter experts • Understands the impact of technical backlog on product future and development team execution • Knows how to prioritize operational excellence work alongside feature delivery on roadmaps • Can assess emerging technologies and apply them to product/feature use cases Key Competencies Scope and Influence • Manages multiple products with major features • Influences strategic direction (business and technology) and engineering organization priorities • Impacts team engineering roadmaps (internal/external), segment adoption, and organizational business goals Communication • Drives product discussions including vision, goals, tenets, narratives, MBR/QBR, and status updates with executives • Contributes to OP1 planning processes • Creates product materials and sales/training content • Produces clear, concise documents including PR/FAQs and technical specifications Execution • Works to deliver the right product through tactical and strategic approaches • Defines features, business, and technology strategy • Aligns stakeholders across complex organizational structures • Makes smart trade-offs and may own launch/issue response • Mentors others and performs PMT assessments Why This Role Matters The AWS Investments team enables AWS's growth by providing the financial tools and systems that support customer acquisition, retention, and expansion strategies. Your work will directly impact how AWS invests billions of dollars to drive customer success, requiring you to balance technical excellence, financial rigor, compliance requirements, and operational efficiency at global scale. Amazon Leadership Principles Success in this role requires strong demonstration of Amazon's Leadership Principles, particularly: • Customer Obsession - Understanding both internal and external customer needs • Ownership - Taking end-to-end responsibility for three critical products • Invent and Simplify - Finding elegant solutions to complex financial and technical challenges • Dive Deep - Understanding systems at architectural and implementation levels • Deliver Results - Driving outcomes in a high-stakes, high-visibility environment • Think Big - Defining long-term vision for investment management at AWS scale • Earn Trust - Building credibility across technical, business, and compliance stakeholders
About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
- Bachelor's degree - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Experience contributing to engineering discussions around technology decisions and strategy related to a product - Experience managing technical products or online services
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight - Experience in building and driving adoption of new tools - Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, MA, Boston - 151,200.00 - 204,600.00 USD annually USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually
