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Sr Manager, ACES, AMXL ACES

Amazon / AWS23,577 open roles

Where
Tokyo, JPN
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Your applicationOpen nowSr Manager, ACES, AMXL ACESAmazon / AWS · Tokyo, JPN

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The clock on this job

Early applications get read.

8.2% of postings close within 7 days. Measured by our own scanner across the market. Amazon / AWS postings stay open a median of 8 days.

Share of postings closed within
  1. 1.8%1 day
  2. 3.8%3 days
  3. 8.2%7 days
  4. 15.2%14 days
  5. 34.2%30 days
This job: posted today

Amazon / AWS median: 8 days open

The posting

Senior Manager, ACES takes a leadership role in the rollout of projects, new processes, and continuous improvement.

This role partners with program management and technical teams and is able to build relationships with colleagues across delivery stations, tech, and support teams. This role is both a collaborator focused on implementing network-wide initiatives, as well as the primary Quality partner for Operations Regional Leaders. To be successful in this role, you need to pair analytical skills, a data-driven outlook with great communication skills, ability to deal with ambiguity in the constantly changing/fast paced environment, able to prepare and give detailed data-driven business reviews to senior management, have clear and effective narratives and present them effectively to Directors and VPs, and mobility to be onsite at sites.

ス、継続的な改善において指導的役割を果たします。

この役職は、プログラム管理チームや技術チームと連携し、配送ステーション、技術、サポートチームの同僚と関係を築くことができます。この役割は、ネットワーク全体のイニシアチブの実施に焦点を当てた協力者であると同時に、オペレーションズ・リージョナル・リーダーの主要な品質パートナーでもあります。この役職で成功するには、分析スキル、データ主導の見通しと優れたコミュニケーションスキル、絶えず変化/ペースの速い環境での曖昧さに対処する能力、データ主導型の詳細なビジネスレビューを準備して上級管理職に提供する能力、明確で効果的な説明をして取締役や副社長に効果的に提示する能力、そして現場に常駐できるモビリティが必要です。

At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Japanese Amazonでは、最新のAI Tool, 生成AIを日々の業務の中に積極的に取り入れています。 AI Toolは私たちの意思決定のスピードを加速させ、私たちを本当に重要な「判断」と「議論」に集中させることを可能にしています。Amazon では学習を継続する文化が根付いているため、ご自身のペースでAIに関する知識を深めることができるリソースが用意されています。

Key job responsibilities 1. Partners across stakeholders (FM, MM, LM, Supply Chain, Engineering) at country, regional, and cross-regional levels to identify and deliver improvements in process workflow, driving standardization and performance metrics with measurable customer and cost impact. 2. Leads cross-functional strategic projects that are business-critical and potentially global in scope; owns the full lifecycle from design through rollout. 3. Sets and manages stakeholder expectations; prioritizes projects and feature sets against business objectives across country and regional marketplaces. 4. Writes clear functional specifications, business cases, and implementation plans grounded in business requirements; applies structured problem-solving and rigorous analytical methods to large, complex data sets. 5. Develops and executes pilots with Ops leaders to test and validate solutions before scaling across the broader Operations network. 6. Serves as a credible business partner to Operations leadership. 7. Dives deep into operational processes to diagnose under-performance, troubleshoot root causes, and provide hands-on technical and operational guidance to teams, managers, and field personnel.

1。国、地域、地域レベルのさまざまな利害関係者（FM、MM、LM、サプライチェーン、エンジニアリング）のパートナーが、プロセスワークフローの改善点を特定して提供し、顧客とコストへの影響を測定可能な形で標準化とパフォーマンス指標を推進します。 2。ビジネスに不可欠で、対象範囲がグローバルになる可能性のある、機能横断的な戦略的プロジェクトを主導します。設計から展開までのライフサイクル全体を担当します。 3。利害関係者の期待を設定および管理し、国や地域の市場全体で事業目標に照らしてプロジェクトや機能セットの優先順位を付けます。 4。ビジネス要件に基づいた明確な機能仕様、ビジネスケース、実装計画を書きます。構造化された問題解決と厳密な分析方法を大規模で複雑なデータセットに適用します。 5。より広範な運用ネットワークに拡大する前に、運用リーダーと一緒にパイロットを開発して実行し、ソリューションのテストと検証を行います。 6。運営責任者の信頼できるビジネスパートナーとしての役割を果たします。 7。オペレーションプロセスを深く掘り下げて、業績不振を診断し、根本原因をトラブルシューティングし、チーム、マネージャー、現場担当者に実践的な技術的およびオペレーションガイダンスを提供します。

About the team AMXL is a single-threaded organization that owns the end-to-end Customer experience for heavy and bulky products. AMXL consolidates supply chain, tech, FC operations, transportation, delivery stations, and last mile delivery. We also provide special handling services such as Room of Choice delivery, Haul-Away and Installation/Assembly for select items. We are a dynamic, fast-growing team dedicated to building and optimizing a robust logistics network. Our focus is on ensuring seamless, efficient transportation of large items, driving innovation, and continuously improving our processes to meet the evolving needs of our customers.

AMXLは、重量物および大型商品のエンドツーエンドの顧客体験を一貫して担うシングルスレッド型の組織です。AMXLは、サプライチェーン、テクノロジー、フルフィルメントセンター（FC）オペレーション、輸送、デリバリーステーション、そしてラストマイル配送までを統合して管理しています。

また、一部の商品については、Room of Choice配送（指定場所への設置配送）、Haul-Away（旧製品の回収）、設置・組み立てサービスなどの特別対応サービスも提供しています。

私たちは、堅牢な物流ネットワークの構築と最適化に取り組む、ダイナミックで急成長しているチームです。大型商品のスムーズかつ効率的な輸送を実現することに注力し、イノベーションを推進するとともに、お客様の変化するニーズに応えるために継続的なプロセス改善を行っています。

- Bachelor's degree or above in engineering, project management, operations, logistics, supply chain or related field - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - 6+ years of program or project management experience - Business-level proficiency in English and conversational Japanese

- Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred - Proficiency in project management tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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