The posting
Amazon Web Services (AWS) is seeking a Technical Infrastructure Program Manager (TIPM) to join the Principal team within the Data Center Capacity Delivery (DCCD) organization. This role sits at the intersection of program management and technology, driving the automation of core processes, applying AI technology to inspect and evaluate construction projects, and leading the rollout of new initiatives across the organization.
In this role, you will own the mechanisms that make the Principal team scale — identifying manual, repetitive, and error-prone workflows and re-engineering them into automated, reliable processes. You will champion the adoption of AI-powered tools to inspect projects, surface risks earlier, and raise the bar on quality and consistency across the portfolio. And you will serve as the connective tissue for new initiatives, translating strategy into actionable rollout plans that land with both leadership and the teams executing on the ground.
You will work directly with DCCD's senior leadership and cross-functional partners to define what we build, how we measure impact, and how we scale what works. You won't just document the program — you'll shape it, bringing a bias for action and a builder's mindset to everything from tooling decisions to change management.
Key job responsibilities - Identify, design, and drive the automation of manual and repetitive processes across the Principal team, reducing cycle time and eliminating sources of error. - Lead the evaluation, piloting, and rollout of AI technology to inspect construction projects — improving the speed, accuracy, and consistency of project reviews. - Own the end-to-end rollout of new initiatives: build the plan, align stakeholders, define success metrics, and drive adoption to completion. - Translate operational complexity into clear, defensible program plans and reviews that land with executive audiences. - Partner with DCC's senior leadership team to define priorities, measure progress, and communicate outcomes to the broader AWS organization. - Establish mechanisms and metrics to measure the impact of automation and AI initiatives, and iterate based on results.
About the team The Principal team is a central team of technical experts spanning construction, commissioning, and controls, chartered to tackle the most important and complex challenges across the business. We bring deep subject-matter expertise to the problems that don't fit a standard playbook — supporting unique business challenges and first-of-kind designs and products. Whether it's de-risking a novel design, standing up a new commissioning approach, or solving the issues that cut across teams and regions, the Principal team is the group the business turns to when the stakes are highest and the path forward is unproven.
- 5+ years of program management or technical project management experience - 2+ years using AI to create process improvements with automation and data audits - 5+ years of data center program/project management and technical experience associated with Construction, Commissioning and Controls dependencies. - Experience managing multiple complex projects, in different design and project stages, and adapting to change
- Bachelor's degree or equivalent in a related technical field - Experience working with large, complex data sets - Proven ability to lead multiple complex projects through ambiguity and change, prioritize strategically, and deliver measurable results at scale - Experience establishing credibility quickly with senior level executives across organizations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Herndon - 148,700.00 - 201,200.00 USD annually USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
