The posting
Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million Sellers have been using this Marketplace service today. Amazon is developing infrastructure to support this growth around the world, particularly in the booming cross border selling area. Korea SAS-Pro (Strategic Account Services - Pro) is a fast-expanding program aiming at providing Korea-based Seller with professional and value-added services including account management services and consulting services to drive Sellers to maximize their presence and business in Amazon Global marketplaces. Meanwhile to enhance Seller experience and improve the Amazon end customer experience by enabling more selection, better input management and fewer defects in their shopping experience. In this context, Amazon Korea Global Selling SAS Pro (Strategic Account Services - Pro) team is seeking for an experienced account manager who will be working closely with Seller to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generate strategic solution to drive business growth. Manage relationships with Sellers and develop strategies for Sellers’ global accounts to maximize business growth and further enhance these relationships. Meanwhile deliver first-class level of services for Seller satisfaction. Also, be capable to understand Seller selling experience in Amazon and generate Seller insight. Then work backwards with Amazon product team to improve Amazon features/service/policy.
Key job responsibilities The successful account manager will: 1. Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root cause of performance and provide actionable plans (a. operational improvements, b. product development and c. process improvement). 2. Implement account management best practices and SOPs into the business development framework. 3. Develop a thorough understanding of assigned product/industry category, including seasonality and global business trends/events, and continually monitor competitor/industry developments. Generate category insight and further scale category growth. 4. Collaborate with stakeholders and contribute to drive product/feature/service content innovations based on in-depth Seller learnings and insights to further improve Seller business and Seller satisfaction. 5. Show super strong competency in Dive deep, Ownership.
A day in the life Analyze Seller performance metrics across Amazon Marketplace using internal dashboards and data tools to identify growth opportunities in selection, conversion, and advertising. Conduct 1:1 consultations with Korean brand Sellers, translating Marketplace data into actionable recommendations on listing optimization, deal/promotion strategy, and FBA logistics. Collaborate with cross-functional teams to resolve Seller operational issues and remove blockers to business growth. Monitor destination market trends, category-level developments, and competitor activity to inform Seller strategy and identify whitespace opportunities. Leverage AI-powered tools and automation to accelerate research, synthesize Seller data, and draft strategic recommendations.
About the team KR SAS-Pro is a premium paid service program, dedicated to helping top Korean brand Sellers expand their cross-border business on Amazon's global Marketplaces. We operate at the intersection of e-commerce consulting, data analytics, and brand strategy, delivering measurable business growth for our Sellers while continuously improving the Amazon customer experience. The team values ownership, curiosity and collaborative environment.
- Knowledge of Microsoft Office products and applications - 2+ years of professional or military experience - Language Qualification: Fluent in Korean and English.
- Experience in procurement, negotiation, sales, consulting, supply chain, product/project management, or marketing - Experience and track record of exceeding sales goals - Experience leveraging AI/automation tools (e.g., generative AI, workflow automation) to improve personal or team productivity
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