The posting
Job Duties:
- Drive the development of next-generation digital distribution and AI-enabled capabilities to improve productivity, efficiency and effectiveness through continuous ideation, development, launch and iteration.
- Identify opportunities to leverage AI, GenAI, automation and data-driven solutions to enhance distributor journeys, streamline business processes and deliver better business and customer outcomes.
- Champion user-led design by engaging distributors throughout the design process to ensure solutions meet user, customer and business needs.
- Define end-to-end business processes and journey
- Drive digital and AI initiatives from proof-of-concept through implementation and operationalization, including feasibility assessment, stakeholder alignment, testing, governance and business readiness.
- Partner with Business Analysts, Tech Product Owners and Engineers to define requirements, review user stories, clarify business rules and priorities the product backlog.
- Plan, execute and coordinate UAT to validate solution quality and business requirements,
- Collaborate with Technology, Customer, Compliance and Risk teams to ensure appropriate governance, controls, guardrails and human oversight are incorporated throughout the solution lifecycle.
- Monitor project delivery, communicate progress and priorities, and proactively manage risks, issues, dependencies and follow-ups.
- Manage ongoing operations and BAU support of digital platforms, including incident management, issue resolution, operational monitoring and platform maintenance.
- Monitor adoption, user experience, solution quality and operational performance, using feedback and usage insights to priorities continuous improvements.
- Other ad hoc duties as assigned
Job Requirements:
- 5 to 8 years in overseeing or supporting digital platforms, transformation project management and execution related roles in the financial / insurance sectors
- Experienced in navigating large and complex organisations, including gaining access to key executives and stakeholders and successfully managing relationship building dynamics and processes
- Experience working in Agile/Scrum environments
Interested applicants please send your resume in MS Words format to [email protected] and attn it with subject Tan Joanna (R1104661)
Short listed candidates will be notified
www.ambition.com.sg EA Registration Number: R1104661 Data provided is for recruitment purposes only Business Registration Number: 200611680D. Licence Number: 10C5117



