Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted today

Data Analyst I

Ameresco58 open roles

Where
Canada - Alberta - Calgary
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowData Analyst IAmeresco · Canada - Alberta - Calgary

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Ameresco's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.3% of postings close within 7 days. Measured by our own scanner across the market. Ameresco postings stay open a median of 13 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.6%3 days
  3. 13.3%7 days
  4. 21.3%14 days
  5. 35.7%30 days
  6. 59.1%60 days
This job: posted today

Ameresco median: 13 days open

The posting

Ameresco, Inc. (NYSE: AMRC) is a leading energy infrastructure company delivering integrated solutions that provide reliable power and modernize infrastructure. Since 2000, we have served as a trusted partner to public and private sector customers across North America, the UK and Europe, delivering over $15 billion in solutions and contracting more than 5 GW of energy resources.

At Ameresco, we integrate energy resources and modernize the built environment through innovative infrastructure solutions that improve reliability, optimize performance, strengthen resilience, and support long-term sustainability. Join us in building the infrastructure that powers the future. Explore opportunities to make a meaningful impact while growing your career with a company at the forefront of energy innovation.

Ameresco has an immediate opening for a Data Analyst I who will serves as the first point of contact for customers seeking technical assistance or support. This role is responsible for responding to inquiries, troubleshooting basic technical issues, documenting incidents, and ensuring timely resolution or escalation of support requests. The analyst delivers excellent customer service while meeting service levels (SLAs) and contributing to a positive customer experience.

The key candidate will be self-motivated, customer focused, and results driven. The analyst will be responsible primarily for level 1 support, client check-in’s, user documentation and assisting with software implementations. Although the position is primarily focused on the assigned modules, there will be overlap with other modules and the opportunity to learn and explore additional modules in AssetPlanner.

Responsibilities:

  • Serve as the primary point of contact for customer support requests via phone, email, chat, and ticketing systems;
  • Support clients with troubleshooting, best practices, data entry, data imports, and data review;
  • Log, categorize, prioritize, and track incidents and service requests in the ticket management system;
  • Create and update support documentation (knowledge base documentation) for clients;
  • Escalate technical issues or customer concerns;
  • Complete client check-in’s as scheduled;
  • Provide customer training and support during the implementation process;
  • Assist internal technical support team on an as needed basis;
  • Hosting meetings and taking notes/minutes to capture (and Action) assigned activities;
  • Perform activities and execute responsibilities in an accurate and timely manner;
  • Communicating internally and externally in a timely manner that builds relationships and promote long term organizational success; and
  • Other duties as required.

Minimum Qualifications:

  • Bachelor’s degree or diploma and minimum of 1 years of SaaS experience / customer support experience.
  • Will consider minimum of 5 years of SaaS software technology experience in lieu of education.

Additional Qualifications:

  • Familiarity with Microsoft 365 applications (especially excel and PowerPoint) and cloud-based services.
  • Experience with AssetPlanner.
  • Experience hosting web-based meetings or conferences.
  • Skills: Project Management, Organization, Detail Oriented, Strong Work Ethic.
  • Ability to quickly master new software tools.
  • Able to understand customer needs, and ask questions to clarify/narrow down the concern.
  • Ability to be flexible and respond to changing priorities.
  • Professional with excellent verbal and written communication and interpersonal skills.
  • Excellent relationship building and client success skills.
  • Enjoys a fast-paced, dynamic, challenging and team-oriented work environment.

#LI-SMC

Ameresco Canada Inc. is committed to providing accommodations for applicants with disabilities. If you require an accommodation, we will work with you to meet your needs.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against Ameresco's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Ameresco's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    Ameresco's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.