The posting
Position Title: Attendant – Store Donations Reports To: Dock Supervisor Department: Store Donations FLSA Status: Nonexempt
POSITION SUMMARY America’s Thrift is seeking a dedicated Attendant - Store Donations to support our donation collection programs. We are looking for individuals with exceptional customer service skills, a strong work ethic, and a passion for making a difference in their communities. Successful candidates will enhance donation efforts by maintaining clean, organized, and efficient collection sites while providing a positive experience for donors. This role is ideal for self-motivated individuals who excel in fast-paced environments and are committed to operational excellence.
KEY RESPONSIBILITIES
Greet donors and accept donations at designated trailer sites in an outdoor setting. Maintain and organize donation trailer sites and collection boxes in accordance with company standards. Ensure cleanliness and operational efficiency of donation sites. Safely and efficiently load and unload donations from trailers and collection boxes. Work in various weather conditions, including heat, cold, and rain. Deliver exceptional customer service to donors, ensuring a positive experience. Educate donors and the public about our mission and the impact of their contributions. Maintain positive relationships with donors and the community. Accurately record and report daily donation activity. Other duties as assigned by management.
QUALIFICATIONS
Must be at least 18 years of age. Strong customer service and interpersonal skills. Detail-oriented with the ability to track and report donations accurately. Ability to multitask and manage multiple responsibilities effectively. Successful completion of a background check, motor vehicle record check, and drug screen.
PHYSICAL REQUIREMENTS
Must be able to stand and walk for extended periods throughout the work shift, primarily on concrete and other hard surfaces. Ability to regularly lift, carry, move, and handle donated merchandise weighing up to 50 pounds. Must be able to push and pull carts, hand trucks, dollies, and donated merchandise weighing up to 25 pounds. Ability to regularly bend, stoop, squat, kneel, crouch, reach, and twist while receiving, organizing, loading, and unloading donations. Must be able to reach at waist level, above shoulder level, and overhead to place, retrieve, and organize donated items. Ability to safely climb steps or ladders as required to access and organize donation trailers and collection areas. Must have sufficient balance, coordination, and mobility to safely work in and around donation trailers, collection boxes, parking lots, and loading areas. Ability to safely load, unload, stack, and organize donations of varying sizes, shapes, and weights. Must be able to safely operate hand trucks, dollies, carts, and other basic material-handling equipment. Ability to perform repetitive grasping, handling, reaching, and movement of donated merchandise throughout the work shift. Must have sufficient vision, hearing, and communication ability to safely interact with donors, coworkers, vehicles, and the surrounding work environment. Must be able to work outdoors for extended periods and tolerate varying weather conditions, including heat, cold, humidity, wind, and rain. Ability to work in an environment that may include exposure to dust, dirt, odors, and donated merchandise in varying conditions. Must be able to perform the essential functions of the position with or without reasonable accommodation.
WHY AMERICA’S THRIFT
Founded in 1984, America’s Thrift is more than a retail company — we are a team driven by purpose, community impact, and opportunity. With stores across the South, we create a unique shopping experience by refreshing our sales floors daily with thousands of new items, making it truly feel like “a new store every day.” Our commitment to organization, affordability, and customer service allows shoppers to discover incredible finds while saving up to 70% off traditional retail prices.
At America’s Thrift, we believe in giving back. Through partnerships with local charities, we help support children facing serious illnesses and individuals impacted by substance abuse recovery. Every donation and purchase contributes to making a positive difference in the communities we serve. We are proud to employ more than 1,500 team members, support local economies, and help keep millions of pounds of reusable goods out of landfills each year.
Joining our team means becoming part of a fast-paced, mission-driven environment where hard work, teamwork, and customer focus are valued every day.
BENEFITS
America's Thrift is proud to offer:
On-demand pay Flexible scheduling options Monday–Friday day shift schedules Medical, dental, and vision insurance for full-time team members Employee discounts Paid time off Career growth and advancement opportunities So much more!!
EQUAL OPPORTUNITY EMPLOYER
America's Thrift is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other characteristic protected by applicable law.
