The posting
Job Description
American Express National Bank (AENB) is American Express’ U.S. banking operation serving consumer and small business customers with payments, financing, and deposit products that account for more than 65% of the company’s revenues. AENB HQ supports the administration of AENB programs, helping ensure its safety and soundness while driving greater effectiveness, efficiency, and consistency across the enterprise through governance, strategic planning, control management, program management, and regulatory functions.
The Analyst, Affiliate Management Governance, will support the Enterprise and AENB affiliate management programs through the execution and ongoing enhancement of centralized governance activities. The role will deliver data analysis and execute activities across the third-party risk management lifecycle.
This position requires strong collaboration, analytical and communication skills, intellectual curiosity, and attention to detail. The successful candidate will be a proactive individual contributor who takes ownership of deliverables, investigates issues, develops actionable recommendations, and identifies opportunities to simplify and automate work. The role will partner closely with internal stakeholders to promote consistent program execution and alignment with applicable policies, procedures, governance standards, and regulatory expectations, including Regulation W, as applicable, and the Interagency Guidance on Third-Party Relationships: Risk Management.
Responsibilities
- Support audit, regulatory exam, and second-line review deliverables, including analyzing requests, reviewing evidence, preparing responses, and tracking submissions through established review and approval processes.
- Collect, reconcile, and analyze affiliate management data to identify trends, root causes, risks, and opportunities for process, procedure, or control improvements.
- Develop and maintain project plans, milestone and dependency tracking, and status reporting across governance initiatives. Identify risks and blockers and coordinate timely completion of deliverables.
- Support the development and maintenance of affiliate management standards, procedures, and program documentation, including requirements mapping, gap analysis, and coordination of stakeholder reviews and approvals.
- Execute Process Risk Self-Assessment (PRSA) and Risk and Control Self-Assessment (RCSA) activities, including process and risk mapping, control development, test-script preparation, and testing aligned with established methodologies and program requirements.
- Identify, document, and communicate governance gaps, findings, and policy exceptions. Partner with appropriate owners to track remediation, escalate overdue items, and support timely resolution and closure.
- Partner with the affiliate management team, Control Management, and key stakeholders to resolve data and documentation gaps, promote consistent program execution, and strengthen governance processes.
- Identify, test, and implement process improvements using approved AI-enabled tools, agents, and automation to strengthen analysis, documentation, and reporting. Validate outputs and measure improvements in efficiency and accuracy, with appropriate governance and oversight.
- Ensure governance activities are aligned with applicable enterprise and AENB policies, standards, regulatory requirements, and supervisory expectations, including Regulation W, as applicable, and the Interagency Guidance on Third-Party Relationships: Risk Management.
- Leverage AI-enabled tools, agents, or automation to support analysis, documentation, reporting, and continuous improvement, with appropriate governance.
Qualifications
- 2–5+ years of banking, operational risk, audit/exam management, third-party risk management, control management, and/or governance experience.
- Strong analytical and critical-thinking skills with the ability to evaluate data, identify gaps and trends, and develop actionable recommendations.
- Effective written, verbal, and presentation skills with the ability to clearly communicate findings, risks and recommendations.
- High attention to detail, superior organizational skills, and ability to follow-through.
- Ability to work independently while contributing collaboratively within a team environment.
- Demonstrated initiative and ability to manage multiple priorities in a fast-paced, highly regulated environment.
- Ability to thoughtfully leverage AI-enabled tools, agents, or automation where appropriate to improve efficiency, analysis, documentation, and reporting, while applying sound judgment and governance expectations.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
