The posting
Job Description
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
The Financial Crime and Risk Management (FCRM) team within Enterprise Technology Services (ETS) at American Express is building the next generation of AI-enabled world-class capabilities to support second-line risk and compliance functions and financial crime investigation teams.
We are looking for a highly motivated and experienced Senior Actimize Engineer to help design, develop, enhance, and scale our NICE Actimize Suspicious Activity Monitoring (SAM) platform supporting Anti-Money Laundering (AML) transaction monitoring and regulatory compliance initiatives across the company.
The ideal candidate will bring deep hands-on expertise in Actimize SAM, strong software and data engineering skills, and experience delivering scalable, reliable, and high-performance AML transaction monitoring solutions. This role will play a critical part in modernizing our AML technology ecosystem, enhancing transaction monitoring capabilities, and supporting enterprise-wide platform reliability and AI readiness initiatives.
Responsibilities
- Design, develop, configure, customize, test, deploy, and support NICE Actimize SAM solutions to meet AML transaction monitoring and regulatory compliance requirements.
- Develop, enhance, and maintain Actimize SAM detection scenarios, monitoring rules, thresholds, and configurations to support evolving AML business and regulatory requirements.
- Work extensively with Actimize SAM components, including Actimize Intelligence Server (AIS), data processing workflows, and supporting application infrastructure.
- Design, develop, and optimize data ingestion, transformation, and processing pipelines to support high-volume transaction monitoring within the Actimize SAM platform.
- Collaborate with Product, Compliance, Risk, and Architecture teams to translate AML monitoring requirements into scalable technical solutions.
- Function as a core member of an Agile engineering team, contributing to user story analysis, technical design, development, testing, deployment, and production support.
- Develop and maintain integrations between Actimize SAM and enterprise data sources, databases, and downstream systems.
- Perform SQL query optimization, database performance tuning, and application troubleshooting to improve SAM processing efficiency and platform performance.
- Support Actimize SAM platform upgrades, migrations, enhancements, and modernization initiatives while ensuring system stability and regulatory compliance.
- Develop automation solutions for application deployment, testing, monitoring, and operational support.
- Investigate and resolve complex production issues related to scenario execution, transaction processing, data quality, application performance, and batch processing failures.
- Partner with Architecture, Governance, Risk, Product, and Engineering teams to deliver enterprise-scale AML transaction monitoring capabilities.
- Strengthen platform reliability, observability, scalability, and operational readiness across Actimize SAM applications and supporting data services.
- Mentor junior engineers, establish engineering best practices, and contribute to technical documentation, code reviews, and solution design discussions.
Qualifications
- Bachelor's or Master's degree in Computer Science, Engineering, Information Technology, or a related field.
- 8+ years of experience in software engineering or enterprise application development, including significant hands-on experience with NICE Actimize SAM (Suspicious Activity Monitoring).
- Strong hands-on experience in Actimize SAM development, configuration, customization, implementation, and production support.
- Experience with Actimize Intelligence Server (AIS), SAM application architecture, scenario execution, and data processing components.
- Strong understanding of AML transaction monitoring scenarios, detection logic, thresholds, and transaction processing workflows.
- Proficiency in SQL and programming languages such as Java, Python, or other relevant technologies used for Actimize development and integration.
- Experience working with relational databases such as Oracle, Microsoft SQL Server, or PostgreSQL, including complex SQL queries, stored procedures, and performance tuning.
- Experience with ETL processes, data mapping, data validation, and integration of large-scale transactional and customer datasets into Actimize SAM.
- Experience troubleshooting Actimize application performance, batch processing, scenario execution, and data integration issues.
- Understanding of enterprise application integration patterns, APIs, web services, and backend processing systems.
- Experience delivering scalable, secure, and highly available enterprise applications.
- Strong problem-solving, analytical, communication, and stakeholder management skills.
- Demonstrated ability to develop technical specifications, document system processing flows, and translate functional requirements into technical implementations.
Preferred:
- Deep technical expertise in NICE Actimize SAM and AIS, including scenario development, application configuration, deployment, and production troubleshooting.
- Experience with Actimize SAM platform upgrades, version migrations, performance optimization, and modernization initiatives.
- Strong knowledge of Actimize SAM data models, transaction monitoring scenarios, detection logic, and underlying processing architecture.
- Experience optimizing large-scale AML transaction monitoring systems processing high volumes of financial transactions.
- Familiarity with AML regulatory requirements, including BSA/AML, KYC, Customer Due Diligence (CDD), and Suspicious Activity Reporting (SAR).
- Experience with cloud technologies, particularly Google Cloud Platform (GCP), and integration of Actimize solutions with cloud-based data platforms.
- Experience with CI/CD pipelines, DevOps practices, automated testing, and application monitoring tools.
- Familiarity with distributed data processing, messaging frameworks, and enterprise-scale data integration architectures.
- Experience with database query optimization, batch processing performance tuning, and production stability improvements.
- Understanding of data governance, data quality, lineage, and regulatory data management practices.
- Exposure to AI/ML-enabled AML transaction monitoring, advanced analytics, and modern financial crime detection capabilities.
- Passion for engineering excellence, platform modernization, and solving complex enterprise-scale AML technology challenges.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
About Us
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
