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Open nowPosted 15 days ago

Senior Account Relations Coordinator

American Fidelity71 open roles

Where
Alabama Remote
Work mode
Remote
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Your applicationOpen nowSenior Account Relations CoordinatorAmerican Fidelity · Alabama Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on American Fidelity's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. American Fidelity postings stay open a median of 11 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.3%14 days
  5. 35.6%30 days
  6. 57.8%60 days
This job: posted 15 days ago

American Fidelity median: 11 days open

The posting

‎

The Senior Account Relations Coordinator (SARC) is responsible for building and maintaining strong relationships with and providing dedicated support and issue resolution to VIP and high-profile employer groups within an assigned territory, with specialized focus on billing and customer service.

The SARC acts as a liaison between employer groups and key internal departments to ensure a positive experience year-round, providing solutions that meet customer needs, improving account retention and maintaining business goals.

The SARC offers training and support to both internal and external customers related to administrative processes, tools and services, in order to maximize understanding and utilization by our customers and field staff.

Education:

Bachelor’s Degree From Four-Year College or University general area of study required; In lieu of Bachelor’s degree, position requires 3-5 years of job specific, customer service-related experience or Associate’s degree with 1-3 years of job specific, customer service related experience.

Skills & Requirements:

  • Excellent customer service skills
  • Advanced analytical skills
  • Advanced proficiency with PC Windows-based software including Microsoft Office applications
  • Advanced knowledge of specific systems which relate to enrollment, group set up and billing, including OIPA, Alegeus, Mainframe, OnBase, Afenroll
  • Easily adapts to new software technology applications
  • Strong organizational skills with proven attention to detail
  • Outstanding and proven oral and written communication skills
  • Demonstrated ability to communicate with all levels of leadership
  • Proven ability to multi-task
  • Excellent interpersonal skills
  • Ability to work well in a team environment

Certificates or Licenses:

Life and Health insurance license

‎

#AFC

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  1. A CV for this posting

    Written against American Fidelity's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on American Fidelity's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    American Fidelity's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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