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Open nowFirst seen 5 hours ago

Plumbing Superviser

americanleakdetectioninc75 open roles

Where
Shreveport, LA
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Your applicationOpen nowPlumbing Superviseramericanleakdetectioninc · Shreveport, LA
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  5. 33.7%30 days
This job: first seen 5 hours ago

The posting

Plumbing Supervisor

Location: Shreveport, LA Company: American Leak Detection of Shreveport

About Us

We are a growing plumbing and leak detection company focused on high-quality work, efficiency, and customer satisfaction. With multiple trucks on the road, we’re looking for a leader who can not only manage a team—but also produce revenue, improve performance, and help scale operations.

Position Overview

We are seeking a hands-on Plumbing Supervisor who leads from the front. This role is responsible for managing technicians, overseeing job quality, and actively contributing to revenue through fieldwork, high-level diagnostics, and closing larger or more complex jobs.

This is not a desk-only position—you will be in the field, coaching, troubleshooting, and driving results.

Key Responsibilities

Revenue & Production

  • Perform advanced plumbing and leak detection work
  • Assist techs on high-value or complex jobs
  • Help close and upsell larger jobs when opportunities arise

Team Leadership

  • Supervise, train, and mentor plumbing technicians
  • Ride along with techs to improve performance and sales skills
  • Hold team members accountable for productivity and quality
  • Assist in hiring and onboarding new technicians

Operations Management

  • Dispatch and adjust schedules to maximize efficiency
  • Monitor job progress and ensure deadlines are met
  • Reduce callbacks through quality control and training
  • Work closely with office staff to keep operations smooth

Quality & Customer Experience

  • Ensure all work meets company standards and code requirements
  • Handle escalated customer concerns professionally
  • Maintain strong communication with customers on complex jobs

Performance Tracking

  • Being aware of KPIs such as:
  • Revenue per truck
  • Average ticket
  • Callback rate
  • Job completion times
  • Identify areas for improvement and implement solutions

Qualifications

  • 5+ years of plumbing experience (service and/or leak detection preferred)
  • Proven leadership or foreman experience
  • Strong diagnostic and troubleshooting skills
  • Ability to train and develop technicians
  • Experience with flat-rate pricing and upselling is a plus
  • Valid driver’s license

What We’re Looking For

  • A leader who takes ownership and drives results
  • Someone who can balance production + management
  • Strong communicator with both customers and team members
  • Profit-minded and performance-driven

Compensation & Benefits

  • Competitive base pay + performance incentives/bonuses
  • Health insurance
  • Dental insurance
  • 401(k) retirement plan
  • Company vehicle
  • Paid time off

Why Join Us

  • Opportunity to grow with a scaling company
  • Leadership role with real impact
  • Performance-based earning potential
  • Strong team environment focused on winning
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