Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 3 days ago

Agent Relationship Manager

americo40 open roles

Pay
$59,398 – $89,096 a year
Where
Kansas City, MO, US
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowAgent Relationship Manageramerico · Kansas City, MO, US

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on americo's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.5% of postings close within 7 days. Measured by our own scanner across the market. americo postings stay open a median of 1 days.

Share of postings closed within
  1. 2.0%1 day
  2. 4.3%3 days
  3. 11.5%7 days
  4. 18.1%14 days
  5. 35.6%30 days
  6. 44.6%60 days
This job: posted 3 days ago

americo median: 1 days open

The posting

Ozark is hiring a full-time Agent Relationship Manager to join our team!

The hours for this position are Monday – Friday, 8:00 AM – 4:30 PM, on site at our downtown Kansas City, MO office location.

Overview:

The Agent Relationship Manager serves as a dedicated relationship-management, internal sales support, and service-support resource for an assigned group of Ozark National Life captive career agents. This role focuses on building strong agent relationships, maintaining engagement, supporting business already in motion, and helping ensure continuity of service and client relationships across the field force.

While this is not a quota-carrying sales role, it contributes to business growth by fostering agent engagement, identifying opportunities for support, and helping agents remain productive and connected to the Home Office.

Key Responsibilities:

  • Serve as the primary Home Office point of contact for an assigned group of captive career agents, building long-term, trust-based relationships.
  • Conduct regular outbound check-ins with assigned agents to maintain engagement and strengthen Home Office connections.
  • Monitor agent engagement and production trends and coordinate appropriate support and follow-up opportunities.
  • Develop and execute segmentation-based engagement strategies tailored to production activity, tenure, engagement levels, and product mix.
  • Create and implement communication plans and targeted outreach campaigns that support agent engagement and business activity.
  • Provide prompt and accurate support regarding products, illustrations, case status, commissions, and processing questions.
  • Assist agents with case consultation, paperwork preparation, product positioning, and illustration requests.
  • Coordinate book transitions, orphan-client assignments, and continuity of service initiatives.
  • Partner with underwriting, new business, contracting, licensing, commissions, and operations teams to resolve agent service issues.
  • Maintain accurate records of agent interactions, feedback, and ongoing service items within CRM and Home Office systems.
  • Prepare and deliver reporting on agent engagement, book health, service trends, and emerging opportunities.
  • Identify recurring service challenges and administrative bottlenecks and recommend process improvements.
  • Support the implementation of approved operational and service enhancements.
  • Travel occasionally (approximately 5–10%) to support in-person meetings and field engagement activities.

Required Qualifications:

  • Associate’s or bachelor’s degree in business, finance, insurance, communications, or a related field; equivalent insurance industry experience may be considered.
  • 2–4 years of experience in insurance or financial services supporting agents, producers, agency operations, account management, or internal sales support.
  • Working knowledge of life insurance products; familiarity with mutual fund products and coordinated insurance-and-investment programs is preferred.
  • Strong relationship-building, customer service, communication, and active-listening skills.
  • Ability to establish credibility and maintain effective working relationships with experienced insurance agents.
  • Experience using CRM platforms, illustration tools, and administrative systems.
  • Strong organizational skills with a high level of accuracy and attention to detail.
  • Active life insurance license preferred; ability to obtain a license after hire required.

Preferred Qualifications:

  • Experience supporting a captive or career-agency insurance distribution model.
  • Knowledge of agency operations, contracting, licensing, commissions, and field support functions.
  • Experience developing engagement campaigns, communication strategies, or relationship-management programs.

What You’ll Love About Working at Americo:

Work-life balance

We value work-life balance with our generous paid time off. You begin accruing hours every month, and they increase with tenure. All new hires earn over three weeks of paid time off annually, plus 11 paid company holidays. We also support new parents with a maternity and parental leave program, along with paid short-term and long-term disability.

Health and well-being

We are committed to your health and offer flexible benefits designed to support you and your family, with high-quality coverage and meaningful company contributions.

Benefits include PPO and HDHP medical plan options with HSA and FSA eligibility, along with dental and vision coverage. Additionally, we provide company-paid life insurance, disability coverage, a confidential EAP, a wellness program, comprehensive health resources, corporate fitness discounts, and a 401(k) plan with employer matching.

Future planning

Ozark offers a 401(k) with a company match. We also have tuition reimbursement programs to further your education.

The fun stuff

Ozark participates in the Kansas City Corporate Challenge, a great way to connect with coworkers. Additionally, we have events like a Royals Party at the K, a Holiday Party, and in-office events with local vendors.

Bustling environment

Our office is conveniently located in downtown Kansas City, within walking distance of restaurants and attractions. You will also receive complimentary paid parking near our office.

Ozark National Life Insurance is a wholly owned subsidiary of Americo Financial Life and Annuity Insurance Company.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against americo's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on americo's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    americo's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.