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Open nowPosted 2 days ago

Continuous Improvement Analyst III

americo44 open roles

Where
Kansas City, MO, US
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Your applicationOpen nowContinuous Improvement Analyst IIIamerico · Kansas City, MO, US

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The clock on this job

Early applications get read.

12.8% of postings close within 7 days. Measured by our own scanner across the market. americo postings stay open a median of 4 days.

Share of postings closed within
  1. 2.2%1 day
  2. 4.5%3 days
  3. 12.8%7 days
  4. 20.6%14 days
  5. 35.6%30 days
  6. 58.4%60 days
This job: posted 2 days ago

americo median: 4 days open

The posting

Continuous Improvement Analyst III

Purpose

A Continuous Improvement Analyst III initiates, leads, and deploys continuous improvement engagements end to end, from opportunity identification through production deployment, while serving as the department's primary liaison for cross-functional and enterprise-level process work. This role carries the greatest independent ownership within the analyst track, translating ambiguous business problems into measurable operational improvement.

Core Responsibilities

  • Engagement Leadership: Initiates, plans, and manages continuous improvement engagements from preparation through post-engagement assessment, applying facilitation, presentation, and documentation skills throughout.
  • Process Optimization Ownership: Evaluates process flows for improvement, identifies objective functions and constraints, and crafts strategies that improve organizational efficiency and reduce operational cost.
  • Enterprise Coordination: Assists with business process and enterprise-level projects in a planning, initiation, analysis, and evaluation capacity, realizing change impacts across upstream and downstream stakeholders.
  • Advanced Analysis and Reporting: Conducts data analysis and process mapping to identify obstacles and opportunities, monitors the effectiveness of implemented changes against key performance indicators, and adjusts recommendations accordingly.
  • Deployment Accountability: Executes approved recommendations through to successful production deployment and confirms that expected benefits are realized.
  • Stakeholder Engagement: Updates stakeholders regularly on engagement decisions, gathers feedback and concerns, and serves as department liaison for audits, timing studies, training, and coaching. Serves as a formal liaison with the host business unit for questions, clarity, and concerns.
  • Automation Enablement: Applies working knowledge of robotic process automation, workflow design, and analytics to inform solution recommendations where automation is a viable improvement path.
  • Production Oversight: Maintains a smaller, targeted production contribution while ensuring it does not compromise the quality of improvement engagement work.

Experience and Qualifications

  • Bachelor's degree or equivalent experience in the insurance industry, with extensive experience in operational process work spanning multiple departments.
  • Extensive knowledge of Americo's business process systems and formal system testing and process-improvement concepts and philosophies.
  • Demonstrated ability to assess a process or problem accurately, develop an effective recommendation, and execute it through to successful, benefit-realizing deployment.
  • Ability to manage and facilitate others toward a shared objective, working through people across departments without direct supervision.
  • Working knowledge of data analytic tools and production automation alternatives, including robotic process automation and workflow development.
  • Strong written and verbal communication skills for engaging stakeholders at all levels, including department and enterprise leadership.

Decision Making Authority

  • Independently determines the scope, strategy, and sequencing of continuous improvement engagements, including which processes to prioritize.
  • Owns the deployment decision for approved process changes and is accountable for confirming that expected benefits are realized in production.
  • Facilitates cross-departmental decisions on behalf of the Continuous Improvement function without requiring supervisor involvement in day-to-day facilitation.
  • Escalates only enterprise-level policy commitments or decisions requiring executive sponsorship or capital investment.

Americo Values in Practice

  • Promote Innovation: Identifies and champions process automation and workflow redesign opportunities that were not previously considered viable.
  • Stretch without Fear of Failure: Takes ownership of engagements with ambiguous scope and no established precedent, committing to a recommendation and standing behind its deployment.
  • Embrace Change: Leads colleagues and business partners through process change as a source of opportunity, rather than treating it as disruption to be managed.

Leveling Signals

  • Independently carries an engagement from initial scoping through production deployment without requiring a senior analyst or manager to direct the approach.
  • Is sought out by other departments as the go-to resource for evaluating process risk and improvement opportunity, without prompting from leadership.
  • Demonstrates the vision to plan improvement work on a large scale, connecting individual process fixes to broader organizational efficiency goals.
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