The posting
SUMMARY The Product Management Coordinator (PMC) supports Product Managers with daily tasks requiring interface and follow-up with both internal and external customers. The PMC assists the Product Manager in the execution of activities related to evaluating product line health and securing profitable new business. The product management (PM) team is responsible for finding and eliminating barriers to success for the product line, and as such, PM staff must be willing to engage with all functional departments internal and external to Amphenol. PMC position is an opportunity to develop excellent product and company knowledge and grow into customer-facing or operations roles. The PMC role is ideal for someone with a strong desire to learn, to support customers, and to contribute to building new projects and opportunities.
ESSENTIAL JOB FUNCTIONS
Internal customer and Sales support including:
Customer support on day-to-day questions on status of work, quotes, etc. (Mostly non-technical type questions to start, and growing into basic technical competence) Quote development Help Product Manager and Sales prepare for customer visits:
Provide product samples Provide sales documents, such as brochures, battlecards, etc. Update PowerPoint presentations
Providing new product status and information Coordinate communications between different business functions
With direction from the Product Manager:
Draft documentation required by divisional product development processes Data mine as it relates to understanding product line trends Create and maintain price sheets Support prototype and sales sample generation Assist in developing marketing-related content
Gathering and preparation of product samples for photo shoots Convert the messages in brochures into PowerPoint presentations for sales use
Develop, organize, and maintain libraries and archives:
Pricing strategies Marketing literature (e.g. brochures, PowerPoints, battlecards, etc.)
Project-related
Conduct research as needed for product planning Coordination with Project Managers and Product Development Engineering (PDE) Project Management Source competitor product samples
Other duties will be assigned
SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE
Four-year degree in Business, Engineering, or related field preferred with a focus on product or business development and management, or equivalent combination of education and experience. Product management, inside/outside sales, and customer service experience helpful. Manufacturing operations experience helpful Excellent computer skills, particularly with MS Office programs – Word, Excel, PowerPoint, etc.; experience with ERP or MRP systems helpful.
LANGUAGE SKILLS Ability to read, write, speak and understand English.
JOB SKILLS
Exceptional organization skills, detail-oriented approach and thorough in completing tasks with speed. Strong deadline orientation and time-management skills. Excellent customer support and communication skills; ability to work professionally, empathetically, and effectively on the telephone, through email and through written correspondence. Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. The ability to multi-task, be a team player, interpersonal and problem-solving skills. Excellent computer skills with MS programs: Word, Excel, PowerPoint, Outlook, etc. Experience with MRP systems. The ability to work overtime and flexible hours as required to satisfy customer needs. Experience at working both independently and in a team-oriented, collaborative environment is essential Ability to work overtime and flexible hours to meet customer needs.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate.
ENVIRONMENTAL POLICY Amphenol CIT is dedicated to identifying and reducing the environmental impact of its operations, activities, and products. It is our commitment to comply with all applicable laws and other regulatory requirements concerning the environment. We are committed to preventing pollution and continually improving our environmental performance in all of our global operations. This will be achieved through a comprehensive Environmental Management System that provides the framework for setting and reviewing environmental objectives and targets of Amphenol Corp.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; talk and hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
TRAVEL Up to 25% at periodic intervals may be required
