The posting
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them.
The Associate Director leads a team for an assigned Client program to deliver results and meet program objectives, based on contract specifications, leading a team of Biosimilar Biologic Specialty Representatives, who will have direct (in-person) sales call capabilities. Associate Director is responsible for managing various aspects of their employment (recruiting and hiring, on-the-job training and coaching, administrative, performance management and corrective action, employee development, etc.).
Essential Duties/Responsibilities:
- Manage a team of Biologic Specialty Representatives in all areas of their employment
- Work closely with the Client team to identify and execute on goals
- Communicate team objectives in ways that promote teamwork and create a strong sense of shared goals among team members
- Manage team members’ training needs
- Monitor Representatives’ productivity, workload and outputs ensuring that they meet required goals/standards and are following policies and processes
- Proactively address issues through corrective action process as they arise, engaging Amplity Compliance and senior leadership as appropriate
- Continuously assess Representatives’ performance as it pertains to project progress, results and timelines, and create and deliver individual development plans and performance appraisals according to Amplity performance management policies and standards
- Create a team-oriented, productive and positive work environment by developing and mentoring team members through individual and team meetings
- Monitor employee compliance with all company policies and procedures and engage/work with Amplity Compliance to resolve issues and follow up with disciplinary action when needed
- Manage conflict and employee relations on the team, engaging Human Resources when appropriate
- Provide administrative oversight –maintain documentation of team members' attendance, approve time off, schedules, expense reports, etc.
- Develop and implement business plans aligned to the Client’s priorities
- Manage team expenses to fit contract requirements
- Monitor project status/changes and develop solutions to address arising issues by engaging senior leadership on issues that may impact revenue and/or client expectations
- Maintain project files and reports
- Assist team with utilization of all technology requirements: CRM use, activity reports, sales reports and other reports as needed
- Other duties as assigned
Key Working relationships:
- Report to Amplity National Sales Director
- Manage a team of Representatives assigned to the program
- Frequently and effectively collaborate with Client’s Customer Team Leader
- Maintain a positive working relationship with customers and client contacts
Education and Experience:
Required:
- Bachelor’s degree
- A minimum of 2+ years of sales management experience in pharmaceuticals
- A minimum of 3+ years of medical device, or pharmaceutical sales experience
- Travel average ~30-50% nationally
Preferred:
- Experience with buy and bill model and/or business to business discussions
- Complex account and territory management experience
- Knowledge of biosimilars
- Experience and understanding of hospital and clinic contracting, account management, and/or account-based selling
Knowledge, Skills and Abilities:
- Demonstrate ethical and strong compliance to work in a regulated industry
- Demonstrated ability to collaborate effectively and gain alignment with teams across different/matrixed parts of the client organization
- Exceptional project management skills
- Excellent people management/supervisory skills; demonstrated ability to develop Sales Representatives, and ability to lead and mentor the team
- Strong process facilitation, problem solving and analytical thinking abilities to make sound business decisions on a day-to-day basis
- Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge
- Excellent selling/persuasion/presentation skills
- Strong planning and organizational skills and strong attention to detail
- Excellent verbal, written and interpersonal communication skills
- Ability to display high-levels of initiative, effort and commitment successfully complete projects and assignments
- Ability to multitask and successfully operate in a fast-paced environment
- Flexibility and ability to handle multiple tasks simultaneously
- Ability to recruit, retain and develop high performing sales talent; ability to manage turnover and vacancy process
- Demonstrated ability to interact with individuals at all levels inside and outside of the company
- Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook
- Successful completion of client training is required in order to proceed to lead the team within the parameters of the program
- Ability to travel to work related meetings and functions (including overnight and/or weekend)
- Valid driver's license
Key Performance Competencies:
· Driving for results
· Decision quality
· Customer focus
· Interpersonal savvy
· Business acumen
· Planning
· Creativity
· Dealing with ambiguity
· Organizational agility
· Motivating others
· Assessing and selecting talent
· Developing direct reports and others
Credentialing Requirements:
As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans.
Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly.
EPIIC Values:
All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards.
Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude.
Passion: We love what we do. Our energy inspires, engages, and motivates others.
Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working.
Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding.
Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes.
About Us
Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years.
Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties.
We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else.
Our Diversity Policy
We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
