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Open nowFirst seen 5 hours ago

Internet Business/Sales Development Center Associate (BDC)

Ancira Chevrolet6 open roles

Where
San Antonio, TX
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Your applicationOpen nowInternet Business/Sales Development Center Associate (BDC)Ancira Chevrolet · San Antonio, TX

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The clock on this job

Early applications get read.

9.5% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.8%1 day
  2. 4.0%3 days
  3. 9.5%7 days
  4. 15.6%14 days
  5. 33.9%30 days
This job: first seen 5 hours ago

The posting

Automotive Business Development (BDC) Sales Coordinator

About Us

Ancira Auto Group is a family-owned automotive organization built on integrity, customer service, and long-term success. We are committed to creating exceptional customer experiences while providing employees with strong leadership, professional growth opportunities, and a collaborative team environment.

Position Overview

Ancira-Winton Chevrolet is seeking an energetic, customer-focused Automotive Business Development (BDC) Sales Coordinator to join our team.

As a BDC Sales Coordinator, you are often the first interaction a customer has with our dealership. Your professionalism, responsiveness, and communication skills help create a positive first impression while connecting customers with the right vehicle and the right sales professional.

This position plays a critical role in managing internet leads, inbound calls, online inquiries, appointment scheduling, and customer follow-up. Success in this role requires excellent communication skills, strong attention to detail, a positive attitude, and the ability to thrive in a fast-paced environment.

Schedule

  • Rotating weekday shifts: 8:30 AM - 6:00 PM 10:00 AM - 7:00 PM 12:00 PM - 9:00 PM
  • Saturdays: 9:00 AM - 7:00 PM
  • Sundays Off
  • One scheduled weekday off (Tuesday, Wednesday, or Thursday)
  • Monday team meetings at 8:30 AM are required

Benefits

  • Health, Dental & Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Mental Health Care Benefits
  • Paid Time Off
  • Paid Holidays
  • 401(k) with Employer Match
  • Employee Assistance Program
  • Employee Vehicle Purchase and Service Discounts

Responsibilities

  • Serve as the first point of contact for prospective customers
  • Respond promptly and professionally to internet leads, inbound phone calls, text messages, and online inquiries
  • Schedule, confirm, and follow up on customer appointments
  • Assist customers in identifying vehicles that meet their needs and interests
  • Develop and maintain a working knowledge of Chevrolet vehicles, used vehicle inventory, features, capabilities, towing capacities, and available programs
  • Accurately document customer interactions, appointments, and outcomes in CRM and dealership systems
  • Assign leads and appointments according to dealership processes
  • Follow established phone, email, text, and follow-up workflows
  • Maintain awareness of current incentives, special programs, inventory availability, and dealership updates
  • Direct non-sales inquiries to the appropriate department
  • Provide a positive, professional customer experience in every interaction
  • Resolve customer concerns with professionalism, integrity, and urgency
  • Utilize CRM, lead management, communication, and dealership technology systems accurately and efficiently
  • Collaborate with Sales Associates, Sales Managers, Service personnel, and fellow BDC team members to support dealership goals
  • Answer and route incoming calls using approved dealership standards

Qualifications

  • Strong verbal, written, and interpersonal communication skills
  • Professional phone presence and customer-service mindset
  • Excellent listening, typing, and data-entry skills
  • Strong grammar, spelling, and written communication abilities
  • Previous customer service, sales, call center, hospitality, or retail experience preferred
  • Ability to manage multiple customer interactions simultaneously while maintaining accuracy and professionalism
  • Proficiency with computers, web browsers, email, and Microsoft Office applications
  • Ability to learn and effectively utilize CRM and dealership software platforms
  • Dependable attendance and punctuality
  • Positive attitude, coachability, and a desire to succeed
  • Ability to remain professional and productive in a fast-paced, high-volume environment
  • Personal cell phone usage must be limited to work-related communication during scheduled work hours

Why Join Ancira-Winton Chevrolet?

We are a high-volume dealership committed to exceptional customer service, strong relationships, and doing business the right way. If you enjoy helping people, communicating with customers, and being part of a team-focused environment, we encourage you to apply.

Ancira Auto Group is an Equal Opportunity Employer (EOE).

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