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Open nowPosted 240 days ago

HSBCJP00056869 IWPB_Software Engineer

antalpl1,061 open roles

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The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market. antalpl postings stay open a median of 1 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: posted 240 days ago

antalpl median: 1 days open

The posting

Production Support Engineer (Microsoft Dynamics / DevOps / SRE)

Lokalizacja: Kraków (praca hybrydowa - 2 dni w tygodniu z biura)

O roli

Poszukujemy osoby na stanowisko Production Support Engineer, która będzie odpowiedzialna za utrzymanie i wsparcie systemów opartych o Microsoft Dynamics oraz inne rozwiązania technologiczne wykorzystywane globalnie. Jeśli lubisz analizować problemy, współpracować z zespołami technicznymi i dbać o stabilność systemów - ta rola jest dla Ciebie.

Zakres obowiązków

  • Zapewnienie wsparcia produkcyjnego dla systemów Microsoft Dynamics w środowisku globalnym
  • Analiza incydentów oraz współpraca z zespołem deweloperskim w celu ich rozwiązania
  • Zarządzanie incydentami oraz problemami (rola Problem Coordinator) z wykorzystaniem ServiceNow
  • Monitorowanie systemów, reagowanie na alerty i podejmowanie odpowiednich działań
  • Wsparcie procesów utrzymaniowych oraz wdrożeń (w tym prace poza standardowymi godzinami, np. w weekendy)
  • Współpraca z zespołami DevOps i SRE w zakresie usprawnień technicznych i procesowych

Wymagania

  • Wykształcenie lub doświadczenie techniczne (IT lub pokrewne)
  • Umiejętność pracy zespołowej
  • Świadomość ryzyka (identyfikacja, kontrola i minimalizacja)
  • Dociekliwość i analityczne podejście do rozwiązywania problemów

Mile widziane

  • Znajomość: Microsoft Dynamics, AWS, Azure, Java, Linux, Oracle lub innych baz danych
  • Doświadczenie w obszarze IT Support, DevOps, SRE lub pokrewnych
  • Praca z narzędziami typu ServiceNow (Incident, Problem, Change Management)
  • Doświadczenie w pracy w środowisku korporacyjnym (np. sektor bankowy)

Oferujemy

  • Pracę w modelu hybrydowym (2 dni w tygodniu z biura w Krakowie)
  • Udział w projektach o zasięgu globalnym
  • Możliwość rozwoju w kierunku DevOps / SRE / Cloud
  • Współpracę z doświadczonymi zespołami technologicznymi
  • Stabilne zatrudnienie w międzynarodowym środowisku
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