The posting
About Us
Anthos|Home is a nonprofit startup focused on creating a new way home for New Yorkers with housing vouchers. We streamline the apartment search, approval, and move-in process using technology to move people into stable housing faster. We believe every person deserves a place to blossom, and we’re building the tools, systems, and teams to make that possible.
Our Culture
At Anthos|Home, urgency drives our work because every day in shelter matters. We are focused on helping people move into stable housing as quickly as possible and continuously improving how we get there.
We are looking for team members who are highly data-oriented, tech-savvy, and comfortable learning new systems, including AI-enabled tools. We are excited to bring on people who see how AI can make our work more impactful and who go beyond the tools we provide to find new ways to use it. Strong candidates value accuracy, use data to inform decisions, and actively improve how information is tracked and shared.
We value people who are thoughtful, adaptable, and detail-oriented, and who follow through, communicate openly, and take ownership of their work. Using AI-enabled tools is an expected part of every role, and how effectively we use data and technology directly impacts how quickly people get home. We are committed to using AI responsibly and to putting Participant privacy first, and all work with AI-enabled tools must be done within that commitment.
The Role
The Director of Housing Acquisition & Unit Readiness is responsible for developing and managing a portfolio of landlords, property managers, developers, and brokers to negotiate and close deals that bring buildings and units into the organization’s housing bank. Reporting directly to the Vice President of Housing Acquisition & Unit Readiness (VPHA) and serving as their key deputy, the Director translates organizational strategy into execution, driving housing acquisition across New York City, overseeing the Housing Acquisition and Housing Unit Readiness Supervisors and their teams, and ensuring that secured units meet quality standards and are move-in ready. This role oversees the full arc from partnership cultivation and unit identification through post-move-in repair resolution, and requires a driven professional with strong knowledge of the NYC rental market, negotiation and leadership ability, and a genuine commitment to expanding housing access for voucher holders.
Key Responsibilities
Deal-Making & Negotiation
- Lead negotiations and deal structuring with landlords and brokers, leveraging Flex Pool incentives including repair financing. Oversee outreach campaigns and secure bulk unit agreements and portfolio partnerships to identify units that meet program standards and expand the housing pipeline.
- Assess deal viability in accordance with voucher payment standards, landlord reliability, repair costs, neighborhood demand trends, and market conditions; maintain a strong working knowledge of rents, voucher payment standards, and campaign outcomes to keep Anthos|Home’s offerings competitive and make recommendations to the VPHA on which deals to pursue or pass on.
- Identify and explore opportunities to expand Anthos|Home’s value proposition to property partners beyond unit acquisition, such as housing retention and stabilization services, leveraging existing portfolio relationships in coordination with the VPHA.
- Represent Anthos|Home at industry events to build relationships and engage property partners, elevating the organization’s presence in the housing ecosystem.
Leadership & Team Management
- Directly supervise the Housing Acquisition Supervisor and the Housing Unit Readiness Supervisor, providing coaching, performance management, and professional development to both.
- Ensure supervisors are effectively managing their respective teams to meet acquisition targets, unit readiness benchmarks, and property partner relationship standards.
- Serve as the key escalation point for complex landlord, broker, or property provider issues that cannot be resolved at the supervisor or specialist level, facilitating creative and timely resolutions.
- Foster a culture of accountability, responsiveness, and customer service excellence across both the acquisition and unit readiness teams.
Strategy Execution & Program Operations
- Partner with the VPHA to translate acquisition and unit readiness strategies into actionable plans, workflows, and production targets for both supervisor-led teams.
- Ensure the unit readiness team is executing inspections, inspection submissions, and repair coordination in a timely and compliant manner, serving as the escalation point for complex inspection situations or city government issues requiring director-level intervention.
- Ensure alignment between unit readiness operations and acquisition activity, coordinating with both supervisors so that units in the pipeline are progressing toward move-in readiness in parallel with housing packet submissions.
- Support the Housing Unit Readiness Supervisor in developing and strengthening account management practices that foster repeat business and long-term property provider relationships.
- Identify operational bottlenecks across the acquisition and readiness pipeline and implement process improvements to optimize efficiency end to end.
- Collaborate with the Director of Operations and Aftercare Supervisors (through the Housing Unit Readiness Supervisor) to ensure seamless handoffs and comprehensive service delivery across the housing journey.
Operations, Data & Pipeline Management
- Function as the operational orchestrator of the acquisition and readiness pipeline, using data to drive decisions about where, when, and how teams deploy their outreach and deal-making efforts.
- Analyze unit acquisition trends, outreach conversion rates, referral demand patterns, and unit readiness timelines to identify gaps, prioritize target geographies, and shift team focus in real time.
- Track referral volume and demand signals from the Tenant Coordination team, and coordinate with the Housing Acquisition Supervisor to ensure the pipeline is aligned with incoming need by unit size, location, and accessibility requirements.
- Develop and maintain dashboards and operational reports that give the VPHA clear visibility into pipeline health, deal velocity, unit readiness status, and team productivity.
- Build and refine intake and deal-tracking workflows to ensure every prospect, active negotiation, closed unit, and post-move-in repair is logged, progressed, and reported on consistently across both teams.
- Use Anthos|Home’s technology, including Anthos|Home-approved AI-enabled tools, to support documentation, tracking, communication, and other core work.
- Perform other duties as assigned in support of organizational goals.
Qualifications
Required
- 4-6 years of progressive experience in housing acquisition, real estate, property management, or a related field, including 2-3 years in a supervisory role.
- Experience managing and developing teams, including setting performance targets, coaching supervisors, and holding staff accountable to outcomes.
- Experience negotiating with landlords, developers, brokers, or property managers, ideally in subsidized or voucher-based housing.
- Deep knowledge of the NYC rental market (rent levels, neighborhood dynamics, landlord landscape) and of NYC subsidy programs (CityFHEPS, FHEPS, Section 8, SOTA, or similar), including their inspection and approval processes.
- Strong data literacy, with comfort using dashboards, CRMs, or tracking systems (such as Salesforce or Airtable) to manage pipelines and make operational decisions.
- Excellent communication and relationship management skills, with the ability to represent the organization credibly to external partners.
- Bachelor’s degree in a related field, or equivalent professional experience.
- Willingness and ability to use AI-enabled tools as a regular part of the role, including learning new tools as our technology evolves.
Preferred
- Experience in affordable or supportive housing acquisition, homeless services, or housing placement for voucher holders.
- Existing relationships with NYC landlords, brokers, developers, or property management companies.
- Experience overseeing both acquisition and unit readiness, including inspections and repair coordination, and familiarity with HRA, HPD, or NYCHA processes.
Required Skills & Attributes
- Deal-maker and relationship builder: brings urgency and persistence to negotiations while cultivating the kind of trust with landlords, brokers, and developers that turns one-off transactions into repeat partnerships and portfolio growth.
- Developer of people: invests in supervisors and team members, sets clear expectations, gives direct feedback, and builds bench strength rather than just managing task completion.
- Confident decision-maker: comfortable assessing deal viability, weighing risk, and making judgment calls independently while knowing when to escalate to the VPHA.
- Operationally disciplined and data-driven: brings structure and follow-through to a complex pipeline across two teams, using data to track performance, spot gaps, and make informed decisions about where to focus resources.
- Tech-savvy and quick to learn and use new tools and systems, including AI-enabled tools, as a required part of this role.
Compensation & Benefits
- Competitive salary: $100,000 – $125,000/ year, commensurate on experience
- Hybrid work environment (2–5 days in office/field per week)
- This role requires flexibility to work evenings and weekends as needed.
- Comprehensive benefits package, including:
- Health, dental, and vision insurance 401(k) with 4% employer match Generous paid time off Summer Fridays in August Professional development opportunities Current wellness perks, including ClassPass
Join Our Team:
Join a mission-driven team moving at startup speed to create real change in New York City. If you’re excited by building something new, using technology for social good, and contributing ideas that shape how we work, we’d love to meet you. Apply now to join Anthos|Home and help create a new way home.
How to Apply:
Please send your resume and cover letter through our careers site.
Anthos|Home is committed to fostering a workplace where all individuals have equal opportunities to succeed. We are an Equal Opportunity Employer and encourage individuals of all backgrounds, experiences, abilities, and lived experiences to apply. Lived experiences is defined to include, but is not limited to, homelessness and/or housing instability. We believe that a range of perspectives strengthens our team and enhances our ability to serve communities effectively. Any applicant who requires an accommodation during the application process should contact Anthos|Home to request such an accommodation. Anthos|Home will provide reasonable accommodation consistent, and in conformance, with applicable federal, state, and local law.
