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Open nowPosted 17 hours ago

RECEPCIONER/RECEPCIONERKA

APARTMANSKO NASELJE - LAVANDE, D.O.O.

Where
Croatia
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Your applicationOpen nowRECEPCIONER/RECEPCIONERKAAPARTMANSKO NASELJE - LAVANDE, D.O.O. · Croatia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on APARTMANSKO NASELJE - LAVANDE, D.O.O.'s own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

13.4% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.6%3 days
  3. 13.4%7 days
  4. 21.6%14 days
  5. 36.2%30 days
  6. 59.0%60 days
This job: posted 17 hours ago

The posting

Opis posla:

  • Srdačno dočekivati goste i pružati im dobrodošlicu
  • Obavljati sve operativne poslove na recepciji, uključujući prijavu i odjavu gostiju, naplatu usluga i izdavanje računa
  • Unositi i ažurirati podatke o gostima te provjeravati ispravnost njihovih prijava u sustavu
  • Knjižiti troškove na račune gostiju
  • Pružati gostima informacije o apartmanskom naselju, uslugama i destinaciji
  • Zaprimati i obrađivati rezervacije za usluge iz ponude naselja
  • Zaprimati povratne informacije i pritužbe gostiju te rješavati pritužbe u okviru svojih ovlasti
  • Svakodnevno izvještavati o događanjima tijekom smjene
  • Raditi na prodajnim kanalima kao što su Booking.com i Expedia
  • Surađivati s odjelima domaćinstva i tehničkog održavanja
  • Obavljati druge poslove po nalogu voditelja naselja

Uvjeti:

  • Srednja stručna sprema (SSS)
  • Poznavanje rada u paketu Microsoft Office
  • Jasno i pravilno izražavanje na hrvatskom jeziku
  • Napredno poznavanje engleskog jezika u govoru i pismu; poznavanje dodatnih stranih jezika smatra se prednošću, ali nije uvjet
  • Samostalnost u radu i dobre organizacijske sposobnosti
  • Iskustvo u radu sa sustavima za upravljanje smještajem (PMS), prodajnim kanalima (channel manager) i izravnim rezervacijama (booking engine)
  • Najmanje jedna godina radnog iskustva na recepciji

Uz prijavu na natječaj obavezno dostaviti Životopis.

Posting text belongs to the employer. Removal requests: contact us.

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