Skip to content
CV Rocket
Get started
How it worksThe enginePricingBlogContactSign in

Open nowPosted 11 days agoWe saw it 4 min after it went up

Team Leader

APM Group387 open roles

Where
Parramatta, NSW, Australia, Remote
Work mode
Remote
Get the CV for this job

From $25 per CV, paid once. No subscription.

Your applicationOpen nowTeam LeaderAPM Group · Parramatta, NSW, Australia, Remote

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on APM Group's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

12.3% of postings close within 7 days. Measured by our own scanner across the market. APM Group postings stay open a median of 12 days.

Share of postings closed within
  1. 2.1%1 day
  2. 4.5%3 days
  3. 12.3%7 days
  4. 19.7%14 days
  5. 35.6%30 days
  6. 58.0%60 days
This job: posted 11 days ago

APM Group median: 12 days open

The posting

Job Description

At MyIntegra, our NDIS Support Coordinators assess needs and coordinate support for NDIS participants referred to MyIntegra for Support Coordination services. We are looking for a Team Leader to support and inspire the team in NSW and provide exceptional service to our participants.

Key Responsibilities as Team Leader

  • Manage the operations of the Support Coordination service line within NSW and to achieve optimal service delivery
  • Actively participate in the developing and implementing strategic Support Coordination business plans
  • Contribute to the Integrated Care initiatives for the development, continuous improvement, profitability and growth of the Support Coordination business
  • Ensure the team is operating in accordance with NDIS terms of business and other relevant standards such as professional, disability and quality standards.
  • Ensure operational records required for ISO and NSDS are regularly updated in accordance with Standard Operational requirements e.g. Compliant handling, Induction training, Staffing register etc.
  • Ensure accurate case records are maintained and privacy principles are adhered to
  • Making sure the processes and procedure related to community visits and home working are followed (and compliant in audits)
  • Contribute to and promote a safe and non-discriminatory workplace
  • Monitor and manage client and customer satisfaction levels with Support Coordination service provision
  • Maintain regular contact with LAC NDIS Planners
  • Regularly attend NDIS Provider meetings.
  • Respond to service line queries or complaints from external and internal stakeholders within the requested timeframes
  • Manage issues identified by Participant satisfaction surveys

To be successful in this role you will need to have:

  • Empathy and care for people
  • Ability to effectively present information and respond to questions from groups, managers, clients, and customers
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Capacity to engage potential clients and secure leads from inquiries
  • Superior skills in developing and maintaining stakeholder relationships

Requirements:

  • Possess Allied Health qualifications; or minimum Certificate IV in Allied Health/Disability/ Aged care or similar
  • Strong knowledge of NDIS
  • Experience in a leading teams preferably within a community based direct service delivery role.
  • Current NDIS Worker Screening clearance and Working with Children Check.

About MyIntegra, Part of the APM Group

Since 2016, MyIntegra has empowered people with disabilities by helping NDIS participants maximize their plans and access support services. We provide Plan Management and Support Coordination services, using best-in-class tools and technologies across Australia.

As an NDIS-registered provider with ISO 9001:2015 certification, we align with National Disability Standards and are a member of Disability Intermediaries Australia (DIA). MyIntegra is part of the APM Group, a global provider helping over 2 million people annually find employment, improve health and well-being, and participate in their communities. MyIntegra as part of this global organisation enables NDIS participants to live better lives.

Joining MyIntegra means accessing exciting opportunities within a dynamic Support Coordination group whilst also being part of growing global business that is APM. Learn more at apm.net.au

We offer

Supporting people living with disabilities and their families is important work, and we want to ensure your contribution is recognized and rewarded! When you join MyIntegra, you can expect a range of great benefits to support your career development and well-being, including:

  • A flexible, supportive, and friendly team environment
  • Ongoing training, career progression, and professional development opportunities
  • An attractive salary
  • Comprehensive Employee Assistance Program
  • Paid parental leave with top-up opportunities
  • Discounts at major retailers and an employee recognition program

Ready to Join? Apply today!!

MyIntegra embraces DIVERSITY and is an equal opportunity employer. MyIntegra welcomes applications from candidates of diverse backgrounds, including Aboriginal and Torres Strait Islander people and People with disability are also encouraged to apply.

From $25, paid onceGet the CV for this job

What happens when you press

One press. We do the rest.

  1. A CV for this posting

    Written against APM Group's own wording, from every piece of relevant proof in your profile.

  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on APM Group's form

    Our application engine gets through the hardest forms there are. Where a question needs you, AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

    APM Group's answer lands in your private mailbox, and we classify it on arrival: interview, question, rejection.

    The CV Rocket inbox: each employer reply classified as an interview, an action or a rejection.

  5. Reply with AI

    AI helps you write the email, checks it and sends it. We show you whether the recruiter read it.

  6. The interview in your calendar

    Full integration with your calendar. The invitation goes straight in.

    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
Get the CV for this job

From $25 per CV, paid once. No subscription.

Why it works

3×

more interviews than doing it yourself with ChatGPT.

ChatGPT writes a CV and never learns what happened to it. We see every reply. For each CV we know:

  • How it was written, and how the review scored it
  • When we applied, and how long after the posting went up
  • Which posting, which company, which city
  • Who got the interview, and who heard nothing

That is how we know which CVs get called.

Get the CV for this job

From $25 per CV, paid once. No subscription.

The numbers game

More applications. More interviews.

Every application goes out with its own CV, written for that posting and paid once. Send enough of them and the law of large numbers finds you the job.

Get the CV for this job
By hand5–10
With CV Rocket100
applications a day

Nearby

Live postings like this one

Same employer first, then the same role elsewhere.

Before you press

Straight answers

Get the CV for this job

From $25 per CV, paid once. No subscription.

What if my background isn't good enough?

We make the most of the background you have. The CV uses every piece of relevant proof your profile holds, and one of the 25 readers reads your whole profile and flags what the CV left out.

Do you really apply for me?

Yes, on the employer's own form, the hardest ones included. Where a question needs you, you answer it right there and AI suggests the best answer. Don't want us applying from our IP addresses? Use our Chrome extension: we apply straight from your own browser.

Is it a subscription?

No. You pay once per CV, from $25. Every application goes out with its own CV, written for that posting.

One job. One CV.
Paid once.

Pick the posting you want. We write for it, apply for you and catch the reply.

Get the CV for this job

From $25 per CV, paid once. No subscription.