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Open nowFirst seen 3 hours ago

Concierge/Cashier - Lead

Apple Ford White Bear Lake24 open roles

Pay
$23 – $26 an hour
Where
White Bear Lake, MN
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Your applicationOpen nowConcierge/Cashier - LeadApple Ford White Bear Lake · White Bear Lake, MN

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The clock on this job

Early applications get read.

13.9% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.2%1 day
  2. 4.7%3 days
  3. 13.9%7 days
  4. 22.4%14 days
  5. 38.1%30 days
  6. 59.0%60 days
This job: first seen 3 hours ago

The posting

Concierge/Cashier Lead – Full-Time

Company: Apple Autos (Top Minnesota Workplace)

Compensation: $23.00 to $26.00 based on expereince

Are you looking for a company that supports you and your career goals, encourages you to make a difference, and helps you champion your lifelong journey? Then you need to look at Apple Autos.

Apple Autos is a 6-brand, 6-location automotive company founded on the belief that people come before profit. Our vision is to be famous for extraordinary customer experiences with people who are empowered to create growth and loyalty for a lifetime.

About the role

Apple Autos is seeking a dependable, organized Lead Cashier to join our Service team. Our dealership has been rated a Top Minnesota Workplace in the Star Tribune, and we're looking to add a problem-solver who wants to grow with us. Apple Autos believes in the value of our people and the value of ongoing improvement; therefore, we offer training programs, scholarships, tuition reimbursement, and career growth and development opportunities.

As Lead Cashier, you'll own our daily rental program and manage Customer Relations (CRC) cases from start to finish. You'll also step in wherever the cashier team needs coverage and support the department with administrative projects. It's a great fit for someone who has mastered the cashier role and is ready for more responsibility.

What you will do

Rental program

  • Manage daily rental and loaner transactions, including check-out, check-in, and billing.
  • Keep the rental fleet organized: track vehicle availability, condition, and paperwork.
  • Coordinate with service advisors to match rentals to customer appointments.
  • Make sure rental agreements and records are complete and accurate.

CRC cases

  • Own Customer Relations (CRC) cases from intake to resolution.
  • Gather details, document each case, and follow up with customers on time.
  • Work with service, management, and other departments to resolve concerns.

Cashier coverage and support

  • Fill open shifts and cover cashier needs across the department.
  • Process cash, credit, and debit payments accurately and provide receipts.
  • Help train new cashiers and serve as a go-to resource for the team.
  • Greet customers warmly and answer questions about billing, payments, and pricing.
  • Coordinate with service and quick lube departments to keep transactions running smoothly.
  • Uphold company policies and procedures for financial transactions.

Administrative support

  • Assist with additional administrative tasks for the department as needed.

What we are looking for

  • Cashier or customer service experience, preferably in an automotive or retail setting.
  • Experience with rental or loaner programs is a plus.
  • Calm, patient approach to resolving customer concerns.
  • Strong organization and follow-through; able to manage several open items at once.
  • Attention to detail and accuracy in handling financial transactions and records.
  • Flexibility to cover different shifts as department needs change.
  • Willingness to support and train teammates.
  • Excellent communication and a professional, courteous demeanor.
  • Ability to work in a fast-paced, dynamic dealership environment.

Benefits

  • Competitive pay
  • Flexible working hours
  • Advancement opportunities
  • Scholarships, tuition reimbursement, growth and development plans
  • Professional and respectful work environment
  • Medical, vision, dental, Health Savings Account, Flexible Spending Account
  • Company-paid life insurance, plus voluntary life and disability
  • Health club reimbursement
  • Paid paternity/maternity leave
  • New and used vehicle, parts, and service discounts
  • Vacation, holiday, and volunteer time off
  • 401(k) with a company matching contribution
  • Employee assistance programs

Why work for Apple Autos

  • We strive to make a positive impact in our world, and you'll get the opportunity to give back.
  • We promote from within and offer employees the opportunity to advance internally.
  • We encourage teamwork, positivity, and kindness.
  • Learning and development programs are available.
  • We empower our employees to do what is best for our customers and each other.
  • Your hard work does not go unnoticed. We host a variety of events to say thank you to our most important asset: our employees.
  • Ranked a Top Workplace in Minnesota.

EEO statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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