The posting
Olympus Controls (www.olympus-controls.com) is a fast-paced Automation Company that has an opportunity for a Sales Engineer to join our growing company. We offer a dynamic environment with competitive salary and health benefits for the right type of highly motivated individuals.
This is a technical sales engineer position. You will handle a geographic territory providing solutions to our customers. You will be required to establish and maintain relationships with customers and suppliers to grow sales in your territory.
Duties/Responsibilities:
- Manage customer relationships
- Onsite and in-office customer application consulting combined with proactive and reactive selling to new and existing customers
- Perform all steps of the sales cycle from investigation of new clients, to assessing the customer’s needs, recommending solutions, closing sales and providing post-sale support
- The sales engineer must interface with key suppliers and act as an advocate for the customer in the applications process, the quoting process, the post-sales support process, and the returns and repair process when necessary
- Utilize the company’s CRM to enter and update customer and supplier information and track opportunities
- Manage the pre-sale and post-sale technical support needs of the customer
- Develop the skills of cold calling, lead follow-up, performing on site product marketing, training, and involving suppliers when necessary
- Expected 6-9 customer visits per week to discover new, and further develop existing opportunities
- Assist with trade shows and work the booth as needed
- Assist with customer training and supplier or Olympus sponsored seminars
- Assist with supplier management activities when required; primarily by attending supplier events and performing joint sales calls
- Establish and maintain relationships and provide referrals to integrator partners
- Respond to customer complaints and quality issues
- Respond to customer and coworker action items within 24 hours and provide updates every 24 hours to ongoing tasks
- Cover the duties for inside sales, applications engineers and other sales associates as needed (vacation schedules, sick days, emergencies, etc)
- Keep track of demo equipment in your possession or loaned to customers via Olympus’ tracking system
- Create quotes in accordance with Olympus standards
- Travel to customer sites, typically within your territory, to evaluate application details and work with suppliers to provide solutions
- Out of region travel required for training - up to 10 weeks in the first year depending on existing knowledge and up to 1 week a year there after
- Develop a territory plan and execute the plan throughout the fiscal year
- Complete Professional Sales System (PSS) training and consistently use PSS sales tools
- 50-hour work weeks are the standard for a successful sales engineer
- Other duties as assigned
Qualifications/Experience:
- Mechanical, Electrical, Software and/or Mechatronics Engineering degree or equivalent experience in a technical field
- Limited knowledge of Olympus products or functionally equivalent competitor products
In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $78,000.00 - $126,000.00 per year depending on experience, including potential bonus opportunities. Bonus amounts can be tied to company, location and/or individual performance, but no specific amount is guaranteed. All full-time associates are eligible for typical employment benefits expected from an industry leader (including Medical, Dental, Vision, 401K, life insurance, time off, employee assistance, etc.).
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
