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Open nowFirst seen 2 days ago

Customer Support B2B

Aprende Institute235 open roles

Where
Bogotá, Bogota, Colombia
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Your applicationOpen nowCustomer Support B2BAprende Institute · Bogotá, Bogota, Colombia

  1. YouYes, apply to this one.

  2. CV RocketCV written for this posting.

  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Aprende Institute's own form.

The reply lands in your private mailbox

3×more interviews than doing it yourself with ChatGPT.

The clock on this job

Early applications get read.

11.8% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 2.1%1 day
  2. 4.4%3 days
  3. 11.8%7 days
  4. 18.6%14 days
  5. 35.6%30 days
  6. 45.1%60 days
This job: first seen 2 days ago

The posting

Connect with companies in the United States and elevate their experience with Aprende Institute!

Join our B2B team at Aprende Institute! We are a leading online education startup, dedicated to transforming lives through high-impact educational programs across the United States and Latin America. We are looking for passionate individuals with a strategic approach to B2B customer service to join us as:

Customer Support B2B Bilingual (English/Spanish)

What will your mission be at Aprende Institute?

  • Serve as the main strategic point of contact for a portfolio of corporate clients in the U.S.
  • Ensure the correct implementation, adoption, and continuity of our B2B educational programs.
  • Build strong, long-term relationships focused on customer satisfaction and retention.
  • Monitor accounts, manage contract renewals, and record key information in the CRM.
  • Collaborate with internal teams to continuously optimize the customer experience throughout the entire lifecycle.

What do you need to succeed in this role?

  • Technical or university studies in Business Administration, Marketing, Communications, or related fields.
  • At least 1 year of experience in B2B customer service, Customer Success, or Key Account Management.
  • ️ Minimum English level C1 (spoken and written).
  • Strong consultative skills, business vision, and excellent professional communication.
  • Advanced command of Salesforce and familiarity with G-Suite tools.

What do we offer at Aprende Institute?

  • Hybrid work model (on-site and remote).
  • Continuous training.
  • Direct indefinite-term contract.
  • Free access to one of our educational programs.
  • The opportunity to positively impact thousands of lives through education in the U.S.

Are you ready to transform the experience of our corporate clients?

Apply now and become part of Aprende Institute!

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  1. A CV for this posting

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  2. 25 readers review it

    Recruiter, hiring manager, skeptic and more read every draft, round after round. You get the best round.

    The review screen in CV Rocket: how each CV was read, round by round.

  3. We apply on Aprende Institute's form

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    An application in CV Rocket: every answer filled in on the employer's form.

  4. Every reply, sorted

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  5. Reply with AI

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    An interview invitation in the CV Rocket inbox, added to the candidate's calendar.
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  • Who got the interview, and who heard nothing

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