The posting
Aqua, an Essential Utilities company, employs people in a variety of roles within our eight-state footprint, ranging from field workers and customer service representatives who are on the front lines working with customers, to scientists and engineers who help ensure we’re delivering reliable water and wastewater services to our communities. If you’re looking for a rewarding career helping improve our environment and protect our natural resources, we encourage you to join our team!
About Essential Utilities
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities.
Operating as the Aqua (water and wastewater services) and the Peoples and Delta (natural gas) brands, Essential serves approximately 5.5 million people across 10 states. We are committed to sustainable growth, operational excellence, a superior customer experience, and premier employer status - including a competitive and comprehensive benefits package as well as a commitment to career growth opportunities.
We are advocates for the communities we serve and are dedicated stewards of natural lands, protecting more than 7,600 acres of forests and other habitats throughout our footprint.
Our company is one of the most significant publicly traded water, wastewater service and natural gas providers in the U.S.
Job Description
At Aqua, a subsidiary of Essential Utilities, Inc., we know that water is a precious resource – one that plays a critical role in sustaining life. That’s why we take seriously our mission: protecting and providing Earth’s most essential resource. At Aqua, we are guided by a set of principles that embody the character of our company and inspire our work together. They are embedded within our business practices and our behavior. We are proud to be united by integrity, respect and the pursuit of excellence to be the best we can be for the customers and communities we serve.
Together, the women and men of Aqua, a subsidiary of Essential Utilities, Inc. serve 1 million customers across eight states. Aqua uses science, technology, capital investments, and amazing talent to provide communities with clean, safe drinking water and responsibly return wastewater to our rivers and streams. Join our team and make a difference!
ESSENTIAL DUTIES:
- Operates treatment processes and equipment in water/wastewater treatment facilities.
- Operates and maintains the wastewater collection system.
- Performs daily plant duties including site housekeeping, measuring chemical usage, performing maintenance on wastewater treatment equipment and collecting water samples.
- Responds to customer questions and complaints.
- Supports other departments, including customer service, as needed.
- Performs “On-Call’ duties at the utility in response to problems related to the treatment plant and collection system.
- After training period employee may be assigned weekend work duties as part of regular work week.
- Perform other duties or special projects as quested related to the area of responsibility.
KNOWLEDGE, SKILLS AND ABILITIES:
- Excellent written and verbal communications skills; communicate effectively (clearly, concisely and professionally) with internal staff and external customers
- Strong customer service skills.
- Be able to readily read, understand and accurately follow operating instructions both written and verbal.
- Familiarity with computers/tablets and work systems such as Microsoft office suite Ability to read, understand and accurately follow operating instructions both written and verbal.
- Ability to work well under pressure Ability to work on multiple projects simultaneously and adapt to changing priorities in a fast-paced environment
Career Progression Schedule
- FO Trainee - Required to successfully pass either a Water or Wastewater general examination and at least one of the required subclasses within 24 months of employment.
- FO I – Minimum certification requirement of Class I Wastewater or Above or DSS or WT1.
- FO II –Minimum certification requirement of Class II Wastewater or Above and DSS or WT1.
- FO III- Minimum certification requirement of Class III Wastewater or Above and DSS or WT2.
QUALIFICATIONS:
- High School diploma or equivalent.
- A valid U.S driver’s license
- Must be able to lift and move equipment in excess of 50 lbs. and the ability to work in confined spaces
- Must reside within 45-60 minutes of Ft. Wayne, IN.
Aqua, an Essential Utilities company is an Equal Opportunity / Affirmative Action employer. Equal employment opportunity is provided to all employees and applicants for employment without regard to the following legally protected characteristics: race, color, religion, sex, national origin, age, pregnancy (including childbirth and related medical conditions, including medical conditions related to lactation), physical or mental disability, covered-veteran status, genetic information (including testing and characteristics), sexual orientation, gender identity or expression or any other characteristic protected by applicable local, state or federal law. Aqua is committed to providing reasonable accommodation to individuals with disabilities. If you have a condition that may prevent you from applying for a job online or need to request an accommodation during the interview process, please call (1-877-271-9012). To maintain the integrity of the recruitment process and to avoid real or perceived conflicts of interest due to employment and/or assignment of family members and personal referrals, specific guidelines apply to the hiring and assignment of these individuals including, but not limited to:
- Family members cannot result in a supervisor/subordinate reporting relationship
- Family members cannot work in the same department.
