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Open nowPosted 22 days ago

Customer Support Associate, German Speaking

Arbetsförmedlingen (Platsbanken)39,552 open roles

Where
Stockholm, Stockholms län, Sweden
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Your applicationOpen nowCustomer Support Associate, German SpeakingArbetsförmedlingen (Platsbanken) · Stockholm, Stockholms län, Sweden

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  3. 25 readersRecruiter, hiring manager, skeptic. Round after round.

  4. CV RocketApplied on Arbetsförmedlingen (Platsbanken)'s own form.

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The clock on this job

Early applications get read.

7.7% of postings close within 7 days. Measured by our own scanner across the market.

Share of postings closed within
  1. 1.6%1 day
  2. 3.3%3 days
  3. 7.7%7 days
  4. 14.0%14 days
  5. 33.7%30 days
This job: posted 22 days ago

The posting

More and more people are choosing Sellpy and we need to keep up by adding one more German-speaking colleague to the Customer Support team. We hope you are inspired to change the world for the better through your work and helping our customers with a wide variety of challenges. Sellpy’s vision is to empower everyone to live circularly. We believe that every item deserves a second life, and we see huge financial, social and environmental value in making sure this happens. We look for those who share this vision and have the grit to tackle the challenges of building a circular future. Customer Support at Sellpy The next German-speaking colleague will have an important role in enabling customers in the German market. Sellpy has customers selling and buying second hand products, and our team is responsible for supporting customers in both areas, over chat, phone and email when required. We specialise in unique items at Sellpy, which gives you plenty of fun challenges that you probably haven’t faced before. In short, you will Create satisfaction for our buyers and sellers in a wide variety of support errands Pick up inquiries via chat, telephone and/or email Learn lots about second hand in a fast-paced environment Help to improve our service based on customer feedback

Requirements A structured and service-minded mentality Spoken and written fluency in German, at a near-native level Good knowledge of English as this is our company language An interest in finding solutions and improving the offer for our customers

We’d be impressed if you have Additional language skills (French, Czech, Danish or Dutch) Experience in a customer-facing role Experience in working in customer support via chat, phone and email An interest in second hand

You get to Be part of a modern company that's driving the change towards a sustainable lifestyle. In return, you will develop and work on meaningful challenges on a daily basis Join a vibrant office culture at Medborgarplatsen Work with highly skilled and motivated colleagues Enjoy staff discounts at Sellpy and the H&M brands (Arket, COS, Other Stories, Weekday & more) Gain new skills with unlimited access to a learning platform

Location On-site collaboration at our core, supported by a flexible hybrid setup. This specific role is based at our Medborgarplatsen office. Form of employment: Full-time Start: As agreed upon Please note that only candidates who meet the requirement of spoken and written fluency in German will move forward in the screening process.

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