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Open nowPosted 8 days ago

Global Technical Service Engineer

Arbetsförmedlingen (Platsbanken)39,552 open roles

Where
Örebro, Örebro län, Sweden
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Your applicationOpen nowGlobal Technical Service EngineerArbetsförmedlingen (Platsbanken) · Örebro, Örebro län, Sweden

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  2. 3.4%3 days
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  4. 14.2%14 days
  5. 34.1%30 days
This job: posted 8 days ago

The posting

Company description: Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. Withcutting-edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and constructionequipment, and provides world-class service and consumables. The company was founded in Stockholm,Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries.Learn more at www.epirocgroup.com. Job description: Are you interested in service, collaboration and product improvement? Join our team of Global Technical Service Engineers in Örebro! The team is part of the Technical Service department, and you will share an office area next door to Production and R&D at our Eyra facility in Norra bro, Örebro. It all starts with people. People like you. Join our team The team of Global Service Engineers is responsible for supporting and training the Epiroc Service technicians around the world. Additionally, we are the voice of the customer in product development and continuous product improvement activities to ensure what we develop fits well with the customer needs. You will join a diverse international team with colleagues from different technical and cultural backgrounds, working together to support customers worldwide. Your mission In this role, you will be a technical expert supporting Epiroc service technicians and customer centers around the world. You will combine hands-on work with deep technical problem solving, while continuously developing your expertise in drilling equipment, automation and electrification technologies. Your responsibilities include: Providing global technical support for Surface Drilling equipment and systems, both remotely and on site. Troubleshooting and resolving complex technical issues together with customer centers and service organizations worldwide. Conducting technical and operator training sessions for service technicians and customers. Acting as the voice of the customer by contributing to product development, validation activities and continuous product improvements. Working with a broad range of technologies, including automation, electrical systems, battery-electric machines and autonomous solutions. Collaborating closely with colleagues across Product Companies and Customer Centers. Supporting new product introductions, development projects and improvement initiatives at our factory in Örebro. Over time, you will be trained across multiple machine platforms, building broad system knowledge rather than specializing in a single machine type. Your profile To thrive in this role you will benefit from being communicative, collaborative, technically apt and thorough and you enjoy solving technical problems. You may have a background as an electrician or have an engineering degree, preferably within Robotics, Automation, Electrics or equivalent, or a similar technical profession. It is a requirement having a good command in English, as you will interact with people from all over the world. Being humble and energetic will help you to understand the requirements from customers and colleagues and to work on implementing requested changes on our products. Understanding drilling equipment is of great benefit. We welcome both experienced professionals and candidates earlier in their careers. What matters most is your curiosity, willingness to learn, and ability to collaborate in a global environment. Location and other This position is located in Örebro, Sweden and candidates should be able to work from this location. The role includes international travel, typically around 50-70 days per year. We can offer a hybrid workplace - a way of working that provides flexibility and promotes a healthier balance between professional and personal life. Why Epiroc? By joining our team, you’ll make a big difference in the energy transition. At Epiroc, we take pride in being passionate innovators, driving the change toward a brighter future for both people and the planet. Guided by our values of Collaboration, Commitment, and Innovation, we foster a culture of trust, growth, and lasting impact. To support your journey, we offer a competitive Total Rewards Package, including: Global career opportunities Learning & Development programs Benefits package, including variable compensation (bonus) Flexible work culture promoting balance and well-being Global Parental Leave Policy Community involvement Application and contact information We encourage you to submit your application in English through our online career site as soon as possible, but no later than 7th of October 2026. We are committed to a thorough recruitment process, including interviews, reference checks and assessments. To ensure a safe working environment, we conduct identity checks and drug and alcohol screening. Our process is designed to be fair and inclusive; you can expect transparent communication and a balanced evaluation of your skills and experience. For questions about the position, please contact: Group Manager Technical Service Surface drilling: Peter Blom - [email protected] or Recruitment Specialist: Diana Novakovičová - [email protected] Please note that due to regulations, we cannot handle applications received through email.

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