The posting
Employment Type: Contract, 3–6 months
Must-Have: Office Relocation experience
Position Summary
We are seeking an experienced and hands-on IT Support Specialist on a 3–6 months contract to support an office relocation project.
The successful candidate will assist with IT preparation, physical migration, installation, testing, cutover, and post-move support. This role will work closely with the internal IT Infrastructure team, business users, facilities team, cabling/network contractors, movers, and other vendors to ensure a smooth transition to the new office with minimal disruption to business operations.
Key Responsibilities
Office Move & IT Deployment
- Support IT activities before, during, and after the office relocation.
- Assist with inventory, labeling, packing, tracking, movement, and deployment of IT equipment.
- Set up and validate desktops, laptops, docking stations, monitors, keyboards, mice, printers, and other end-user peripherals.
- Verify user workstations are correctly installed according to the approved seating plan.
- Perform pre-move and post-move testing of IT equipment and user connectivity.
- Provide hands-on support during office move and cutover activities.
Network &Infrastructure Support
- Assist the Infrastructure team with basic network connectivity testing and troubleshooting.
- Verify LAN/Wi-Fi connectivity at user workstations and common areas.
- Assist with patching and validation of network ports.
- Work with network and cabling vendors to identify and resolve connectivity issues.
- Escalate network, server, security, or infrastructure problems to the appropriate technical teams.
Meeting Room /Collaboration Technology
- Assist with the setup and testing of meeting-room IT and audiovisual equipment.
- Validate displays, cameras, microphones, speakers, and room connectivity.
- Support Microsoft Teams meeting-room and conferencing functionality where applicable.
- Perform basic troubleshooting of meeting-room systems after the office move.
End-User Support
- Provide onsite "floor-walking" support during and immediately after the move.
- Resolve common Windows, Microsoft 365, printer, network, peripheral, and workstation issues.
- Assist users with reconnecting and validating their equipment at their new work locations.
- Troubleshoot hardware and software issues and escalate incidents that require specialized support.
IT Asset Management
- Maintain accurate records of equipment moved, installed, replaced, or returned.
- Verify asset tags and assigned equipment during migration.
- Identify missing, damaged, obsolete, or surplus equipment and report discrepancies.
- Maintain deployment and completion checklists to ensure all desks and IT areas are ready for use.
Project & VendorCoordination
- Work closely with internal IT, Facilities, Security, project teams, movers, cabling contractors, and technology vendors.
- Track outstanding IT issues and ensure they are appropriately resolved or escalated.
- Provide regular status updates to the IT Infrastructure / Office Move project lead.
- Follow corporate IT security, change-management, and safety requirements throughout the move.
Required Skills &Experience
- 2+ years of hands-on IT desktop / end-user support experience preferred.
- Experience supporting an office relocation, IT deployment, technology refresh, or large-scale workstation rollout is highly desirable.
Preferred Qualifications
- Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or equivalent technical experience.
- Microsoft, CompTIA A+, Network+, ITIL, or similar certification is advantageous but not mandatory.
- Previous experience supporting a corporate office move or large IT deployment project would be a strong advantage.
Interested applicants, please kindly email your update resume to [email protected]. We regret to inform that only shortlisted candidates will be notified.
